Pre-Pub Orders no longer have "edit" option/only "delete" ??
I frequently use the "edit" feature on my open Pre-pubs page to change the payment method before the ship date, but I just noticed that they have changed this to "delete" only. Once I clicked it, it deleted the Pre-Pub without giving me any options. It didn't even ask me if I was sure I wanted to delete it. That's not good.
Disclaimer: I hate using messaging, texting, and email for real communication. If anything that I type to you seems like anything other than humble and respectful, then I have not done a good job typing my thoughts.
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Furthermore, I can't reorder the Pre-Pub with a different CC because it says that I have already preordered it, but it is deleted from my Pre-Pub orders page.
Disclaimer: I hate using messaging, texting, and email for real communication. If anything that I type to you seems like anything other than humble and respectful, then I have not done a good job typing my thoughts.
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This needs to be fixed ASAP!
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It has now registered that I cancelled and allowed me to reorder, but this is still a problem that should be fixed.
Disclaimer: I hate using messaging, texting, and email for real communication. If anything that I type to you seems like anything other than humble and respectful, then I have not done a good job typing my thoughts.
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I think if you click on the order name, it will take you to the page for that pre pub product. Then click on the price and it will take you to the order itself. In this screen you can change the credit card. On many orders you may have a special price for the pre pub so you would not want to delete it.
If you hover on the area where it says you have paid so much for the pre-pub on the product screen, you will see a hint that it takes you to the order editing screen.
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It looks like they had this "issue" with the Community Pricing page and fixed it. I deleted a Pre-Pub while trying to access the payment info. They really need to fix this.
Logos 7 Collectors Edition
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Michael Lasley said:
If you hover on the area where it says you have paid so much for the pre-pub on the product screen, you will see a hint that it takes you to the order editing screen.
THANK YOU, Michael!
It works.
Logos 7 Collectors Edition
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I wanted to edit an order that is shipping sonn and had the same frustration. I found the email announcing that Logos wss prepaing to shop it sonn and was able to edit the order using the order link in the email.Lee said:This needs to be fixed ASAP!
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Michael Lasley said:
I think if you click on the order name, it will take you to the page for that pre pub product. Then click on the price and it will take you to the order itself. In this screen you can change the credit card. On many orders you may have a special price for the pre pub so you would not want to delete it.
If you hover on the area where it says you have paid so much for the pre-pub on the product screen, you will see a hint that it takes you to the order editing screen.
This works indeed!
Disclaimer: I hate using messaging, texting, and email for real communication. If anything that I type to you seems like anything other than humble and respectful, then I have not done a good job typing my thoughts.
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Even though we have a workaround it would be nice to have an "Edit" button.
And the "Delete" button should have a confirmation dialogue box. It is too easy to delete by just mousing past the option.
Logos 7 Collectors Edition
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Joseph Turner said:
I just noticed that they have changed this to "delete" only. Once I clicked it, it deleted the Pre-Pub without giving me any options. It didn't even ask me if I was sure I wanted to delete it. That's not good.
No it isn't. I'm looking into it. As already noted in this thread, the mouse-over reveals some options. That's nice, but only if you know to do that.
RD3
Logos Marketing | ray.deck@logos.com
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