Pre-Pub Orders no longer have "edit" option/only "delete" ??

I frequently use the "edit" feature on my open Pre-pubs page to change the payment method before the ship date, but I just noticed that they have changed this to "delete" only. Once I clicked it, it deleted the Pre-Pub without giving me any options. It didn't even ask me if I was sure I wanted to delete it. That's not good.

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Joseph Turner

Furthermore, I can't reorder the Pre-Pub with a different CC because it says that I have already preordered it, but it is deleted from my Pre-Pub orders page.

Lee

https://community.logos.com/discussion/comment/523447#Comment_523447

This needs to be fixed ASAP!

Joseph Turner

https://community.logos.com/discussion/comment/523449#Comment_523449

It has now registered that I cancelled and allowed me to reorder, but this is still a problem that should be fixed.

Michael A. Lasley

https://community.logos.com/discussion/comment/523461#Comment_523461

I think if you click on the order name, it will take you to the page for that pre pub product. Then click on the price and it will take you to the order itself. In this screen you can change the credit card. On many orders you may have a special price for the pre pub so you would not want to delete it.

If you hover on the area where it says you have paid so much for the pre-pub on the product screen, you will see a hint that it takes you to the order editing screen.

Matthew C Jones

https://community.logos.com/discussion/comment/523479#Comment_523479

It looks like they had this "issue" with the Community Pricing page and fixed it. I deleted a Pre-Pub while trying to access the payment info. They really need to fix this.

Matthew C Jones

https://community.logos.com/discussion/comment/523479#Comment_523479

If you hover on the area where it says you have paid so much for the pre-pub on the product screen, you will see a hint that it takes you to the order editing screen.

THANK YOU, Michael!

It works.

Randy Lane

https://community.logos.com/discussion/comment/523449#Comment_523449

This needs to be fixed ASAP!

I wanted to edit an order that is shipping sonn and had the same frustration. I found the email announcing that Logos wss prepaing to shop it sonn and was able to edit the order using the order link in the email.

Joseph Turner

https://community.logos.com/discussion/comment/523479#Comment_523479

I think if you click on the order name, it will take you to the page for that pre pub product. Then click on the price and it will take you to the order itself. In this screen you can change the credit card. On many orders you may have a special price for the pre pub so you would not want to delete it.

If you hover on the area where it says you have paid so much for the pre-pub on the product screen, you will see a hint that it takes you to the order editing screen.

This works indeed!

Matthew C Jones

https://community.logos.com/discussion/comment/523670#Comment_523670

Even though we have a workaround it would be nice to have an "Edit" button.

And the "Delete" button should have a confirmation dialogue box. It is too easy to delete by just mousing past the option.

Ray from Faithlife

I just noticed that they have changed this to "delete" only. Once I clicked it, it deleted the Pre-Pub without giving me any options. It didn't even ask me if I was sure I wanted to delete it. That's not good.

No it isn't. I'm looking into it. As already noted in this thread, the mouse-over reveals some options. That's nice, but only if you know to do that.