BUGS: "Update Now" Issues (5.1a SR-1) on Mac OS 10.8.5

JT (alabama24)

I have several issues to report, both related to the "update now" command:

1. I am currently unable to update to the beta build via "update now."
2. New resources are not downloading via "update now."
3. When "update now" was working, it would take forever to recognize a new build or resource.*
4. Sometimes the "update now" popup doesn't go away, even after resources have been recognized and downloaded.**

EDIT: Dave suggested to someone else to restart windows. I did the unmaclike thing of restarting OSX, and the beta automatically started downloading, without even starting Logos... that has never happened to me that I am aware of.

* The "update now" process has been very slow for me, on both my iMac & MacBook Pro for perhaps a couple of months now... The issue was perhaps hit or miss. My experience has generally always been that the use of "update now" prompts a dialog box to appear, and resources or new builds were discovered in a minute or so. I have seen the process take more than 10 minutes. 

** This is the popup I am talking about. It appears quickly, but nothing happens. 

JT (alabama24)

Here is a screen shot from my MacBook Pro. (It is downloading the beta build, by the way). Notice that there is a download active, but the popup below still says: "Checking For Updates."

JT (alabama24)

https://community.logos.com/discussion/comment/526702#Comment_526702

BUMP

LimJK

https://community.logos.com/discussion/comment/526875#Comment_526875

Alabama,

Yes, I can confirm the same issue, the small 2 lines of pop up "Checking for Update ..." are still there, despite the fact that downloading is indeed in progress.

 

Randall Cue

https://community.logos.com/discussion/comment/526928#Comment_526928

I am running 10.6.8 and have had similar experiences. I ran the "update now" command because the latest update (5.1a SR-2) did not download automatically even though that is my setting. I simply just clicked on the "x" on the "checking for updates" message box and it disappeared.

Soli Deo Gloria,

Randy

JT (alabama24)

https://community.logos.com/discussion/comment/527072#Comment_527072

Randall Cue said:

I simply just clicked on the "x" on the "checking for updates" message box and it disappeared.

Yes, that is my experience as well. 

fgh

Some more testing is also needed for the following scenario:

• Start a download.
• When that is finished, instead of starting the indexing, do an Update Now.

I happened to get two prepub e-mails last week, right in the middle of the big Perseus download, so, not wanting two indexing sessions, I did just that. Then I got two more e-mails during that download, so I did the same thing again. Both times I saw some odd things happening. I don't remember all of it, but I don't think the new notification bar and the old popup cooperate quite the way they should. For one thing the popup kept showing a spinning wheel that never stopped spinning.

JT (alabama24)

https://community.logos.com/discussion/comment/527082#Comment_527082

Bump. I feel like fgh [:P]

fgh

https://community.logos.com/discussion/comment/527082#Comment_527082

fgh said:

Some more testing is also needed for the following scenario:

• Start a download.
• When that is finished, instead of starting the indexing, do an Update Now.

I happened to get two prepub e-mails last week, right in the middle of the big Perseus download, so, not wanting two indexing sessions, I did just that. Then I got two more e-mails during that download, so I did the same thing again. Both times I saw some odd things happening. I don't remember all of it, but I don't think the new notification bar and the old popup cooperate quite the way they should. For one thing the popup kept showing a spinning wheel that never stopped spinning.

BUGS when doing an Update Now between downloading and indexing

Angela Murashov

alabama24 said:

When "update now" was working, it would take forever to recognize a new build or resource.*

Sometimes the "update now" popup doesn't go away, even after resources have been recognized and downloaded.**

I have created a case for Development for both of these issues. 

JT (alabama24)

https://community.logos.com/discussion/comment/530200#Comment_530200

Thanks Angela. 

JT (alabama24)

alabama24 said:

EDIT: Dave suggested to someone else to restart windows. I did the unmaclike thing of restarting OSX, and the beta automatically started downloading, without even starting Logos... that has never happened to me that I am aware of.

This happened again to me again tonight. Why isn't this considered a bug? MAC users should not have to restart their computers! Ugh. [:@][6] [:#]