4 Crashes yesterday with Mac

Proclaim was a disaster Sunday morning and Sunday night. So I uploaded the latest update yesterday and ran the program. It seemed to work fine until I used the remote app on my iphone and lenovo tablet to control the slides. Proclaim froze, shut down, my Macbook Pro rebooted and I launched Proclaim again. This happened four times yesterday, the last time it was in the middle of our Wednesday night Bible study. We did not use the remote app to control Proclaim on Sunday.

Jim

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Spencer McKimson

Hello Jim,

I am sorry to hear about your frustrations. Please try to reproduce this crash again and before you restart proclaim, attach your logs to a post so we can examine them and see what is going on. these logs will be located here:

/Users/[username]/(~Library)/Application Support/Proclaim/Logging/
The Library folder might be hidden. If so, hit CMD+Shift+G and enter "~/library" into the box.

Scott Alexander

At this time it is not recommended to use OS X 10.9 to go on air as we have known stability issues - http://community.logos.com/forums/p/77230/540232.aspx#540232

We're actively investigating issues with this OS version. We continue to be unable to reproduce the crashes in house and are going to start reaching out to individual users offline for additional information.

Jim Duncan

https://community.logos.com/discussion/comment/541142#Comment_541142

I tried to attach the logs to a Bug post yesterday but I wasn't allowed because the files were not recognized (??). So, I copied and pasted them to a thread in the forum, I think the name of the thread is "Proclaim and Mavericks". I am not at my Mac right now but as soon as I can get up to the church I will try and attach the logs, if not I'll copy and paste them again.