Logos crashes after start up

Jeroen Venus

When starting up Logos it crashes constantly. Please see attached log file.

Kind regards,
Jeroen

6215.LogosLogs.Jeroen.20131120-150214.zip

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Comments

Liam

I have the same issue. I run logos on a mac and have started it about five times now and after about a minute it quits unexpectedly. I don't know how to attach a log file. There was an update last night that I downloaded, but it ran fine afterward.

Jeroen Venus

You can check all the info on how to create a log file here:

https://www.logos.com/support/logos5/mac/problem

Jeroen

PS: BTW, I already deleted logos and installed the latest version but that didn't help.

Liam

I don't know how to attach a log file

Here's the error report pasted to a MS Word doc.2061.Error Report.docx

Jeroen Venus

Hi Liam,

I don't know for sure but I think you have to create your own posting with the log file ;-)

Regards,
Jeroen

Mark Smith

Jeroen, there were reports of this same issue many times last evening. Try opening to a blank screen as described here: http://community.logos.com/forums/t/77855.aspx

Logos needs to look into this issue. It seems to be something Logos is trying to put on the Home Page that is causing the trouble.

David Manning

Work around C/P:

There is. Everyone on Mac having this problem, try the following:

Start Logos with the Cmd key pressed down.
When the dialogue box appears, choose Offline mode.
When Logos is open, click on the little gear-wheel at the bottom left of the Home Page and uncheck Verse of the Day.
Restart normally to get back to online mode.

Jack Caviness

Tom Philpott (Logos) reported in another thread—or two—that this problem has now been fixed.