Logos crashes after start up

Jeroen Venus

When starting up Logos it crashes constantly. Please see attached log file.

Kind regards,
Jeroen

6215.LogosLogs.Jeroen.20131120-150214.zip

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Liam

I have the same issue. I run logos on a mac and have started it about five times now and after about a minute it quits unexpectedly. I don't know how to attach a log file. There was an update last night that I downloaded, but it ran fine afterward.

Jeroen Venus

https://community.logos.com/discussion/comment/544423#Comment_544423

You can check all the info on how to create a log file here:

https://www.logos.com/support/logos5/mac/problem

Jeroen

PS: BTW, I already deleted logos and installed the latest version but that didn't help.

Liam

https://community.logos.com/discussion/comment/544423#Comment_544423

I don't know how to attach a log file

Here's the error report pasted to a MS Word doc.2061.Error Report.docx

Jeroen Venus

https://community.logos.com/discussion/comment/544427#Comment_544427

Hi Liam,

I don't know for sure but I think you have to create your own posting with the log file ;-)

Regards,
Jeroen

Mark Smith

https://community.logos.com/discussion/comment/544425#Comment_544425

Jeroen, there were reports of this same issue many times last evening. Try opening to a blank screen as described here: http://community.logos.com/forums/t/77855.aspx

Logos needs to look into this issue. It seems to be something Logos is trying to put on the Home Page that is causing the trouble.

Jeroen Venus

https://community.logos.com/discussion/comment/544432#Comment_544432

Thanks Mark, this seems to work!

Mark Smith

https://community.logos.com/discussion/comment/544443#Comment_544443

Thanks Mark, this seems to work!

If you click on the Home Page to open it, it will probably crash. One work-around can be found here: http://community.logos.com/forums/p/77842/544292.aspx#544292

David Manning

Work around C/P:

There is. Everyone on Mac having this problem, try the following:

Start Logos with the Cmd key pressed down.
When the dialogue box appears, choose Offline mode.
When Logos is open, click on the little gear-wheel at the bottom left of the Home Page and uncheck Verse of the Day.
Restart normally to get back to online mode.

Jack Caviness

https://community.logos.com/discussion/comment/544464#Comment_544464

Tom Philpott (Logos) reported in another thread—or two—that this problem has now been fixed.