SLOW response time

MJ. Smith

Having just discovered a fantastic feature I went to do some prioritization. After I had the resources in the correct position in the prioritization list I went to add the advanced priority settings. Time taken per resource:

• set type: nearly instanteous
• set range 30-45 seconds
• set resource 40-55 seconds
• be able to change focus to next resource 40-60 seconds

Given 84 resources to prioritize to make a single document work ... and given that getting them in the correct positions also had a bottleneck of similar length .... why do I think there is a usability issue?

Edit: When I close and reopen the app, these functions speed up considerably ... and then begin slowing down as I do more work.

Dylan Rondeau

It sounds like there could be a memory leak. We'll need some logs, and a sample/memory dump to get an idea of what's going on. I don't remember if you're on Windows or Mac - for Mac, you can get a sample from Activity Monitor's "Sample Process" button with Logos selected. For Windows you can get a dump from Task Manager, right click on Logos and select "Create dump file".

When you have those files post them up and I'll create a case. I think the Windows dump can be a large file, so if you have any issues attaching it you could email everything to devrequests@logos.com and I can create a case from there.