Crash

On my First Generation iPad Logos is crashing constantly, though i have reinstalled it several times. I Would be glad to see this Problem resolved.

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Graham Criddle

Hi Tes

Sorry to hear you are having problems.

The developers would need more information to try and track this down.

What version of the app are you using?
What version of iOS?
Is there anything particular you are doing when it crashes or does it seem fairly random?
After it crashes can you upload support information to this thread? (go to the Help menu, choose "Send Support Info", change the prefilled email address to yours and - after sending - post the contents you will receive)

Graham

Kenneth Neighoff

on First Generation IPads, the IOS stops at 5.

Tes,

I also have a first generation IPad and the newest version (version 4) of the Logos app should work. It does for me. I still have crashes sometimes, but it is because too many processes are going on at the same time. It is trying to update reading plans, notes, and checking for book updates.

It does not happen often, but when it does, I have found that if I restart it three or four times it works great.

On my IPhone 5S, with the Logos app, what takes about two or three minutes on the first generation IPad, takes only a few seconds on the phone.

Graham Criddle

on First Generation IPads, the IOS stops at 5.

True - but I was trying to understand exactly what version Tes was running.

Tes

Hi, Graham and Kenneth, it crashes randomly.Even now as I was trying to start the program for the sake of the error report it has crashed two times.

The version of my ipad is:5.1.1(9B206):subject: Logos for IOS support info(4.0.2.2249) info:zip

These are the informations which I am able to get . I have even reset my iPad , but it couldn't help me either. Logos remain unusable.

Kevin Byford (Faithlife)

On my First Generation iPad Logos is crashing constantly, though i have reinstalled it several times. I Would be glad to see this Problem resolved.

Are you running the latest version of the Logos for iOS app?

Graham Criddle

Are you running the latest version of the Logos for iOS app?

Kevin,

From the information Tes posted - Logos for IOS support info(4.0.2.2249) info:zip - it looks as though he is running the latest released version, 4.0.2 but wasn't able to attach the zip file.

Tes - could you try again to attach the zip file with support info to this thread?

Graham

Kevin Byford (Faithlife)

Are you running the latest version of the Logos for iOS app?

Kevin,

From the information Tes posted - Logos for IOS support info(4.0.2.2249) info:zip - it looks as though he is running the latest released version, 4.0.2 but wasn't able to attach the zip file.

Tes - could you try again to attach the zip file with support info to this thread?

Graham

We've been able to reproduce the issue and I'll write up a case.

Rebecca Barnfield

Being hip is spendy specially when your gadget crashes. You can have it repaired or reprogrammed. That way, your iPad can be fix but you will loss old files.