Freezes on start up.

Tech Team
Tech Team Member Posts: 1 ✭✭
in Proclaim Forum

Proclaim continually freezes on start up.  We are unable to use it!  HELP!!

Comments

  • Scott Alexander
    Scott Alexander Member, Logos Employee Posts: 3,816

    I'm sorry to hear this. If you post your log files I can take a look.

     Mac:

    • /Users/[username]/(~Library)/Application Support/Proclaim/Logging/ 
    • The Library folder might be hidden. If so, hit CMD+Shift+G and enter "~/library" into the box.

         Windows: 

    • XP    -  %USERPROFILE%\My Documents\Proclaim Log Files\
    • Vista/Win7   -   %USERPROFILE%\My Documents\Proclaim Log Files\

  • Scott Alexander
    Scott Alexander Member, Logos Employee Posts: 3,816

    Is this the account (Tech Team) you're logging into Proclaim with? I'm trying to take a look at your presentation data but don't find any synced presentations for this account.

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