Proclaim - An error occurred while attempting to contact the server, please try again later.

When I attempt to login with Proclaim I receive this message, "An error occurred while attempting to contact the server, please try again later."

I am running Windows 7. Does any one have any suggestions?

Here is my log file:

Program Version: 1.21 (1.21.0.0361)
Windows Version: 6.1.7601.65536
Time: 2014-02-24 12:51:08 -05:00 (2014-02-24T17:51:08Z)
Installed memory: 16,294 MB
Install path: C:\Users\admin\AppData\Local\Proclaim\System\Proclaim.exe
Free install space: 87 MB
Temp path: C:\Users\admin\AppData\Local\Temp\
Free temp space: 87 MB

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 12:51:08 -05:00 (2014-02-24T17:51:08Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 12:51:25 -05:00 (2014-02-24T17:51:25Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 12:51:26 -05:00 (2014-02-24T17:51:26Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 12:51:36 -05:00 (2014-02-24T17:51:36Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 12:53:54 -05:00 (2014-02-24T17:53:54Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 12:55:14 -05:00 (2014-02-24T17:55:14Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 12:55:31 -05:00 (2014-02-24T17:55:31Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 12:58:27 -05:00 (2014-02-24T17:58:27Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 12:58:44 -05:00 (2014-02-24T17:58:44Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 13:00:36 -05:00 (2014-02-24T18:00:36Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 13:02:07 -05:00 (2014-02-24T18:02:07Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 13:03:34 -05:00 (2014-02-24T18:03:34Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 13:03:35 -05:00 (2014-02-24T18:03:35Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 13:03:36 -05:00 (2014-02-24T18:03:36Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 13:03:54 -05:00 (2014-02-24T18:03:54Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 13:03:56 -05:00 (2014-02-24T18:03:56Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 13:05:09 -05:00 (2014-02-24T18:05:09Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 13:07:54 -05:00 (2014-02-24T18:07:54Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

Program Version: 1.21 (1.21.0.0361)
Time: 2014-02-24 13:08:13 -05:00 (2014-02-24T18:08:13Z)
Error building request (POST https://test.accountsapi.logos.com/v1/users/signin).
System.Net.WebException: The remote name could not be resolved: 'test.accountsapi.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

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Comments

Allen Petersen

If you upgraded to the new Windows version between the window of 8am-10:30am PST on Monday you will see the issue you described. We have resolved the issue but unless you have removed the old version of Proclaim you will not be prompted to upgrade automatically. However, if you want to take care of it manually you can uninstall Proclaim using add/remove programs (your data will be preserved) and install from ProclaimSetup.exe. This will get you up and running on the latest version.

Let me know if this doesn't work out for you.