Proclaim crashes when removing a filed from a service item

Every time I attempt to remove a field from a service item Proclaim stops responding. Specifically, I am trying to remove Sub-Title from a Sermon Title slide. Is anyone else having this issue?

I am running the most recent version of Proclaim on Windows 8.1.

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Spencer McKimson

Hello Kristopher,

I have not run into this issue in house; I just tried removing a subtitle caption from a sermon title slide and it worked for me. Does Proclaim freeze when removing any caption from any item? Or just a specific background? Also if you could post your logs after reproducing the issue that would be great. They will be located here:

Mac:

/Users/[username]/(~Library)/Application Support/Proclaim/Logging/
The Library folder might be hidden. If so, hit CMD+Shift+G and enter "~/library" into the box.

Windows:

XP - %USERPROFILE%\My Documents\Proclaim Log Files\
Vista/Win7 - %USERPROFILE%\My Documents\Proclaim Log Files\

Scott Alexander

Every time I attempt to remove a field from a service item Proclaim stops responding. Specifically, I am trying to remove Sub-Title from a Sermon Title slide. Is anyone else having this issue?

I was able to find logs from three of your crashes in our error reporting database. We saw that bug earlier last week and fixed it already. The fix went out in the 1.21.0.0386 build which shipped Monday. Let us know if you're still experiencing the issue.