Does Logos credit apply to Vyrso purchases?

David Paul
David Paul Member Posts: 6,003 ✭✭✭
edited November 20 in Resources Forum

?

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Comments

  • Unix
    Unix Member Posts: 2,192

    Yes it does but I haven't managed to make a self-service purchase above $0 online. Email customer service and remember to tell them how You wan't the item(s) to be paid.

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  • Robert M. Warren
    Robert M. Warren Member Posts: 2,452 ✭✭✭

    ?

    My experience is no. I had a $5 credit with Logos a while back (resulting from a re-pricing of a base package upgrade). Vyrso ignored it.

    macOS (Logos Pro - Beta) | Android 13 (Logos Stable)

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  • Bruce Dunning
    Bruce Dunning MVP Posts: 11,143

    ?

    My experience is no. I had a $5 credit with Logos a while back (resulting from a re-pricing of a base package upgrade). Vyrso ignored it.

    I would not have expected this. Did you contact customer service about this?

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  • David Paul
    David Paul Member Posts: 6,003 ✭✭✭

    I have a credit I want to apply to a Vyrso purchase, and I doesn't appear to be prepared to take it into account. I guess I will just email my sales guy and have him process it tomorrow.

    ASUS  ProArt x570s Creator, AMD R9 5950x, HyperX 64gb 3600 RAM, ASUS Strix RTX 2080 ti

    "The Unbelievable Work...believe it or not."  Little children...Biblical prophecy is not Christianity's friend.

  • Rosie Perera
    Rosie Perera Member Posts: 26,202 ✭✭✭✭✭

    I don't think the Vyrso site is linked up to be able to take into account credit on the Logos.com site, so you have to go through a sales rep to accomplish this. It sounds like they do allow you to do it over the phone, though. (Or probably email as well.)

  • Robert M. Warren
    Robert M. Warren Member Posts: 2,452 ✭✭✭

    Did you contact customer service about this?

    Nah,didn't want to fiddle with it.

    macOS (Logos Pro - Beta) | Android 13 (Logos Stable)

    Smile

  • abondservant
    abondservant Member Posts: 4,796 ✭✭✭

    My 20$ birthday credit was accidentally applied to free books on several occasions, for certain that credit can be applied anywhere, and easily to anything. They (ray) made it right for me.

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