prerequisites did not succeed

Billy Gonzalez

Hi, I have downloaded the proclaim installer in a new notebook, but I get a error message:

"The instalation of proclaim prerequisites did not succeed"

 

How I can fix this?

Thank´s

Scott Alexander

Are you an admin on the machine? Prerequisites installation requires elevation (admin privileges).

Billy Gonzalez

https://community.logos.com/discussion/comment/585178#Comment_585178

Yes! I have admin account.

NB.Mick

https://community.logos.com/discussion/comment/585234#Comment_585234

Billy Gonzalez said:

Yes! I have admin account.

try "run as administrator", since Microsoft distinguishes between having an admin account and actually using the admin privileges (the screen will get dark and a system box will ask you, whether you really intend to do so - this is for security reasons).