Logos 4 Windows XP - program fails to start. "Logos encountered an error and had to close"

Win XP Logos 4. Has worked flawless since start.

Clicked icon to open and i get the Microsoft message Logos has encountered an error and is unable to start. Would you like to send report to Microsoft?

As far as I know it is the most current version that is compatible with XP. Any advise on repairing? I am unable to get program open. I have rebooted, killed antivirus/firewall, and other basic fixes with no avail.

Any help will be appreciated.

Jeremy.

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Comments

Graham Criddle

Hi Jeremy - and welcome to the forums

Sorry to hear you are having problems

Please enable diagnostic logging as per http://wiki.logos.com/Diagnostic_Logging and upload logs after a failed start attempt

Graham

Jeremy Staton

1462.Logos4Error.zip

Jeremy Staton

This is what I see when I try to start Logos. It never moves past this point.

Dave Hooton

1462.Logos4Error.zip

Perform a disk check on drive as there was a disk I/O error. Then delete the folder \Logos\Logos4\Documents\ec1zkatn.zw0\LocalUserPreferences and restart Logos so it can be recreated.

Jeremy Staton

Thanks for the reply. I had a bad spot on the disk that was affecting Logos and some other programs. I have ran repair and cleared the problem up. I have uninstalled Logos and will reload on C drive. Thanks for taking the time to look thru the log files. I don't know why I didn't see it sooner.