Logos 4 Windows XP - program fails to start. "Logos encountered an error and had to close"
Win XP Logos 4. Has worked flawless since start.
Clicked icon to open and i get the Microsoft message Logos has encountered an error and is unable to start. Would you like to send report to Microsoft?
As far as I know it is the most current version that is compatible with XP. Any advise on repairing? I am unable to get program open. I have rebooted, killed antivirus/firewall, and other basic fixes with no avail.
Any help will be appreciated.
Jeremy.
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Hi Jeremy - and welcome to the forums
Sorry to hear you are having problems
Please enable diagnostic logging as per http://wiki.logos.com/Diagnostic_Logging and upload logs after a failed start attempt
Graham
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Jeremy Staton said:
Perform a disk check on drive
as there was a disk I/O error. Then delete the folder \Logos\Logos4\Documents\ec1zkatn.zw0\LocalUserPreferences and restart Logos so it can be recreated.Dave
===Windows 11 & Android 13
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Thanks for the reply. I had a bad spot on the disk that was affecting Logos and some other programs. I have ran repair and cleared the problem up. I have uninstalled Logos and will reload on C drive. Thanks for taking the time to look thru the log files. I don't know why I didn't see it sooner.
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Getting same error new download wont install, even locks out my good password
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Matt Gubala said:
Getting same error new download wont install, even locks out my good password
Are you running Logos 4 or Logos 5?
Suggest you start a new thread in the appropriate forum and provide as many details - including logs as above.
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