LEB Won't Open
My Lexham English Bible won't open on my Samsung tablet. It gives the message "Could not open offline resource". This happens even when wi-fi is on.
LEB works fine on my Nook android tablet.
Comments
-
Pam Larson said:
My Lexham English Bible won't open on my Samsung tablet. It gives the message "Could not open offline resource". This happens even when wi-fi is on.
LEB works fine on my Nook android tablet.
Pam,
Which version of the app are you using on your Samsung, and is it a fresh install?
0 -
Hi Kevin, it's version 4.2.3 (Build 234). It updates automatically - had it more than a year.
Should I try uninstall & reinstall? (Just hate having to re-download resources.)
0 -
Pam Larson said:
Should I try uninstall & reinstall? (Just hate having to re-download resources.)
Not yet - please first attempt to open the LEB (thus invoking the failure) and then open the Help panel and select the Send Support Info item; depending on your version of Android this will send us log information that might help us track it down.
0 -
Kevin Byford said:Pam Larson said:
Should I try uninstall & reinstall? (Just hate having to re-download resources.)
Not yet - please first attempt to open the LEB (thus invoking the failure) and then open the Help panel and select the Send Support Info item; depending on your version of Android this will send us log information that might help us track it down.
Okay - done.
0
