Crash: Cannot Start Logos 5 on my MacBook

Jim Oesterwind

I cannot start Logos. I'm not sure of the problem. Thanks for your help. I hope I uploaded the log correctly.

Thanks,

Jim

44320.Logos.log

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Dave Hooton

I hope I uploaded the log correctly.

You did! The problem is a corrupt User Manager database, which is very unusual. If fixed Logos may begin downloading all your resources and start indexing, so you should first consider the Time Machine recovery option at http://wiki.logos.com/Quick_Installation_onto_Multiple_Macs.

The other option is to:-

backup existing resources (see wiki below)
delete /Users/JOesterwind/Library/Application Support/Logos4/Users/UserManager.db
restart Logos and sign in
if downloading starts, continue from Step 4 at Copy Logos Resources to Mac OS X in http://wiki.logos.com/Quick_Installation_onto_Multiple_Macs

If these options are too difficult you should contact Logos Technical Support and reference this thread.

Jim Oesterwind

https://community.logos.com/discussion/comment/596132#Comment_596132

Hi, Dave. I chose the second option. However, it's been preparing my library for quite some time. Is this normal?

Thanks,

Jim

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/596169#Comment_596169

However, it's been preparing my library for quite some time. Is this normal?

"Quick" installations can take awhile (hours) when launched on new computer to prepare library.

Keep Smiling [:)]

Jim Oesterwind

https://community.logos.com/discussion/comment/596186#Comment_596186

Thank you, Brother.

Jim Oesterwind

https://community.logos.com/discussion/comment/596191#Comment_596191

My home page came up, the library is in tact, and everything is indexing. Looks like that was the solution, Dave. Thanks very much! I have many miles to go before I sleep tonight. It's nice to have my Bible program up and running.

Dave Hooton

https://community.logos.com/discussion/comment/596201#Comment_596201

That's good to know, Jim.