Crash: Cannot Start Logos 5 on my MacBook

Jim Oesterwind said:

 I hope I uploaded the log correctly.

You did! The problem is a corrupt User Manager database, which is very unusual.  If fixed Logos may begin downloading all your resources and start indexing, so you should first consider the Time Machine recovery option at http://wiki.logos.com/Quick_Installation_onto_Multiple_Macs.

The other option is to:-

• backup existing resources (see wiki below)
• delete /Users/JOesterwind/Library/Application Support/Logos4/Users/UserManager.db
• restart Logos and sign in
• if downloading starts, continue from Step 4 at Copy Logos Resources to Mac OS X in http://wiki.logos.com/Quick_Installation_onto_Multiple_Macs

If these options are too difficult you should contact Logos Technical Support and reference this thread.

Jim Oesterwind said:

However, it's been preparing my library for quite some time.  Is this normal?

"Quick" installations can take awhile (hours) when launched on new computer to prepare library.

Keep Smiling [:)]