TYPO: weird formatting, too many instances to report individually

toughski
toughski Member Posts: 1,288 ✭✭✭
edited November 20 in Resources Forum

Beloved Names of God, published by Barbour Publishing.

it appears that the script Logos used messed up the formatting.

What is frustrating, the "value added" becomes "value subtracted." Then Logos expects users to be the Quality Assurance Department... for free.

I am grateful for TONS of free resources on Vyrso, but remember - these are publisher freebies, not Logos'

Tagged:

Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512

    That is particularly bad. [:S]

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

  • MJ. Smith
    MJ. Smith MVP Posts: 53,440

    That is at least in contention for the worst uncaught error prize ... probably not the grand prize winner but a contender.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Brian Williams
    Brian Williams Member Posts: 391

    Thank you for passing along the error toughski! For the time being I've retired the product and have passed the errors along to our production team to look over. I apologize that you are frustrated that you feel that we are using you as, 

    toughski said:

    the Quality Assurance Department... for free.

    Please let me know if there is anything I can do to alleviate your frustration. 

  • toughski
    toughski Member Posts: 1,288 ✭✭✭

    Brian,

    I am frustrated FOR Logos. Scripture tagging is the competitive advantage of the company versus Amazon (and everyone else). With it broken, it only hurts Logos and its Vyrso brand image.

    I am not asking for any financial remuneration, but it would be nice for Logos to invest some of the marketing $ to improve tagging code. Then the quality of your product will be your selling feature.

    in the mean time, I think it is wise for Logos to rely on their loyal community to improve the quality of their products. What would be nice, however, is some kind of feedback tool to encourage typo and Bug submissions.  Right now I feel that typo reports go into some black hole somewhere. Since Logos knows who submitted a report for a certain issue a short automated reply "your typo submission for <BookTitle> - <context> was corrected, thanks!" would be awesome.

  • Brian Williams
    Brian Williams Member Posts: 391

    Thanks for the feedback toughski! I agree that the one-touch Bible reference feature is one of our best advantages and it is important that it tags resources correctly. 

    As for your two points, I'll talk more with the team and see what we can make happen on improving the code and improved feedback. I think there are some easy solutions for the submission and feedback of bugs/typos, I just want to make sure they line-up with our overall strategy.

    Thanks again for your honest feedback, I really appreciate your thoughts and your desire to make Vyrso a better product.

  • toughski
    toughski Member Posts: 1,288 ✭✭✭

    your desire to make Vyrso a better product.

    I believe I speak for countless others when I say that we would not be submitting bugs and typos otherwise