Slide Remote

First Reformed Harrisburg
First Reformed Harrisburg Member Posts: 127 ✭✭
in Proclaim Forum

Hi there.  We're connected and slides are up.  However, with the remote we're having some difficulty advancing slides and after changing about 3 of them, we get a "unable to change slide', error.  This is actually one of our most common errors with the remote app.

John Weathersby

Harrisburg, PA.

www.transcendchurch.org

Comments

  • Spencer McKimson
    Spencer McKimson Member Posts: 1,232 ✭✭✭

    I have not run into this issue in house. Do you have a phone you could try controlling the presentation with (not connected to the wifi)?

  • Scott Alexander
    Scott Alexander Member, Logos Employee Posts: 3,816

    John R. Weathersby said:

    Hi there.  We're connected and slides are up.  However, with the remote we're having some difficulty advancing slides and after changing about 3 of them, we get a "unable to change slide', error.  This is actually one of our most common errors with the remote app.

    There are no known issues on the server side at this time. How are you connected to the internet? Cell? Wifi? 

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