Proclaim (1.24.0.0501) Crashes when uploading a video

Tim Bray

Hi Wondering if someone can help me with this one.

Here's what I am doing:

1. Add item
2. Video
3. File
4. Click on video file (open)
5. Select "upload and sync to my group)
6. Add
7. Error = proclaim has stopped working

Thanks

Tim

Scott Alexander

What version are you running? We shipped an update this afternoon that resolved an issue that sounds similar. 

Tim Bray

https://community.logos.com/discussion/comment/621474#Comment_621474

1.24.0.0501

Scott Alexander

https://community.logos.com/discussion/comment/621502#Comment_621502

I just tried and am unable to reproduce. Could you please reproduce the issue again and post the Proclaim.log file? 

    Mac:

• /Users/[username]/(~Library)/Application Support/Proclaim/Logging/ 
• The Library folder might be hidden. If so, hit CMD+Shift+G and enter "~/library" into the box.

     Windows: 

• %USERPROFILE%\My Documents\Proclaim Log Files\

Scott Alexander

https://community.logos.com/discussion/comment/621502#Comment_621502

Tim Bray said:

1.24.0.0501

Oops, just re-read the thread thread title [:$]

Tim Bray

https://community.logos.com/discussion/comment/621511#Comment_621511

Here you go.

2642.Proclaim.log

Tim Bray

https://community.logos.com/discussion/comment/621518#Comment_621518

Here's the specs and snapshot of my computer when the crash occurred.