An error occurred while attempting to backup your presentation

Bruce D.

Decided to backup and delete a large presentation, but receiving the error message, as specified in subject line.  Other presentations backup without any problem.

Clicking "continue anyway" seems to work because a 307MB backup file is created.  However, I don't want to delete the presentation until a good backup is created.

Presentation name: Spring Musical 2014

Tried -- opening and backed up other presentations, closing/reopening proclaim, waited a day or two and trying the backup again, but receive same error.  Have not had the chance to try it on another PC yet.

System:

• Proclaim 1.24.0.0506 (error started before this version)
• Windows 7 Pro 64bit, 16GB Ram

Thank you.

Scott Alexander

Please retry backing up the presentation and once you get the error message post the Proclaim.log file to this thread. The log file can be found in Windows Explorer using the following path

• %USERPROFILE%\My Documents\Proclaim Log Files\