Proclaim Keeps Crashing, Mac only

Cody
Cody Member Posts: 12 ✭✭

Mac mini
2.3 GHz Intel Core i7
8 GB 1600 MHz DDR3
1 TB HDD
OSX 10.9.4

Proclaim Version: 10.24.0.0511

---

The issue we are having is Proclaim crashing randomly, often when editing, but it has done it while On Air as well. I noticed it on Wednesday evening. I have installed multiple updates since then and installed the latest update tonight. It has happened in three different presentations ("The River 2014.08.28","Grace Service September 7, 2014", and"The River 2014.09.04") and, as far as I can tell, there isn't a single item that is in all three presentations. It only happens on our Mac, I can edit on my Windows laptop fine, and we used another Windows laptop for the actual presentation last Thursday night without issue.

Logs attached. Let me know if you need anything else. I can get you remote access if you need it.

Thanks,
Cody

5228.mac-crash-report_20140903.rtf

1031.Logging_20140903.zip

Comments