Can't log in to the FSB app

David Woolard
David Woolard Member Posts: 7
edited November 20 in Resources Forum

I noticed I was having some problems with some of the features in my FSB  app and so deleted it with the hope that when I reinstalled it the problems would be fixed. Unfortunately, now I can't even log in. I keep getting the message that I'm not licensed for this product. What does that mean? Can someone help me get this fixed or let me know what's going on? Thanks!

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  • Drew Hannay
    Drew Hannay Member Posts: 143

    David Woolard said:

    I noticed I was having some problems with some of the features in my FSB  app and so deleted it with the hope that when I reinstalled it the problems would be fixed. Unfortunately, now I can't even log in. I keep getting the message that I'm not licensed for this product. What does that mean? Can someone help me get this fixed or let me know what's going on? Thanks!

    Unfortunately uninstalling the app was not the best course of action. The servers are down right now due to the Logos 6 update craziness and the apps rely on the servers for some functionality. You'll need to wait until Logos gets things resolved and then you'll be able to sign in and everything should function as normal.

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