reading plan display error
After a recent update, my reading plan no longer displays correctly.
Any suggestions would be helpful...I have checked for further updates, checked for windows updates, added the languages to Regional and Language Options in Windows, but it still looks like the picture attached.
Rick
Comments
-
Richard Taillefer said:
After a recent update, my reading plan no longer displays correctly
Your picture did not stick. What format did you use. I use jpeg, and that works.
0 -
I could not get a picture to stick, so I uploaded it in a word document attached.
0 -
Richard Taillefer said:
I could not get a picture to stick, so I uploaded it in a word document attached.
Oops, I overlooked the .doc file at the top of your post. Have you changed the default font in Program Settings? That looks like the rendering from a font that does not have all the characters. If it only happens from the Reading Plan, that is probably not the problem though.
0 -
Thanks for the suggestion. I tried restoring default settings, but that did not change how the reading plan displays.
0 -
Richard Taillefer said:
Thanks for the suggestion. I tried restoring default settings, but that did not change how the reading plan displays.
Hi Richard,
So before updating Logos recently the Stop Reading | Mark Read line was visible in the text? Is the current version 4.0a SR-3? (Click on the Help icon and choose About Logos Bible Software to find version.) Did you install any other software or updates around the same time as the Logos update?
Thanks,
Melissa0 -
Melissa Snyder said:
So before updating Logos recently the Stop Reading | Mark Read line was visible in the text?
Melissa
I lost these lines in two resources a day or two before SR-3. They were "Vanishing Conscience" and "The Gospel According to Jesus", both by John MacArthur. They had been present for more than a week, but disappeared. The lines are still visible in Byz ad BHS. Is this a bug, or did I read too much?
0 -
JackCaviness said:Melissa Snyder said:
So before updating Logos recently the Stop Reading | Mark Read line was visible in the text?
Melissa
I lost these lines in two resources a day or two before SR-3. They were "Vanishing Conscience" and "The Gospel According to Jesus", both by John MacArthur. They had been present for more than a week, but disappeared. The lines are still visible in Byz ad BHS. Is this a bug, or did I read too much?
Hi Jack,
Could the Reading Plan Visual Filter have been disabled in each book?
Melissa
0 -
Hello Melissa
I checked the version and it is 4.o.a SR-3.
I don't remember updating any other programs at that time.
Before updating, the Stop Reading / Mark Read line was visible with text.
Rick
0 -
Melissa Snyder said:
Could the Reading Plan Visual Filter have been disabled in each book?
Tell Bob I said to double your salary! [H] I don't know that I have ever clicked on that button before! Thank you, Melissa.
0 -
Richard Taillefer said:
Hello Melissa
I checked the version and it is 4.o.a SR-3.
I don't remember updating any other programs at that time.
Before updating, the Stop Reading / Mark Read line was visible with text.
Rick
Rick,
- Try deselecting the visual filter in that book, then reselecting it. Does that make a difference?
- Have you rebooted your computer since updating? If not, reboot and check the resource again.
- If it still isn't working, please post your Windows version and attach a log file. Follow the steps in this article to enable logging: http://www.logos.com/L4/Support/DiagnosticLogging.
Thank you,
Melissa0 -
Hi Melissa
Thanks for the suggestions. I tried deselecting and reselecting the visual filter, but it did not change the problem. I have restarted the computer a number of times, but that has not changed the issue either. I will follow the instructions on the log file and post it for you.
Rick
0 -
My computer operating system is Windows XP
2352.Logos4Indexer.log0383.Logos4.log">http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/76/2352.Logos4Indexer.log:550:0]0383.Logos4.log
0 -
Having trouble attaching the Logos4.log
7510.Logos4.log">http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/76/7510.Logos4.log:550:0]
0 -
Richard Taillefer said:
Having trouble attaching the Logos4.log
7510.Logos4.log">http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/76/7510.Logos4.log:550:0]
I have it, thanks. ~ Melissa
0 -
Does it go to tech support for review and then will I hear feedback here or via email?
Thanks,
Rick
0 -
Richard Taillefer said:
Does it go to tech support for review and then will I hear feedback here or via email?
Thanks,
Rick
Your log is being reviewed by developers. A cause and resolution has not been arrived at yet. When there is more information, I will update this thread.
Thank you,
Melissa0 -
my problem is fixed. Thanks to you and those who fixed the problem, and those involved in the interface. I hardly ever use 3.0 now.
0
