reading plan display error

After a recent update, my reading plan no longer displays correctly

Your picture did not stick. What format did you use. I use jpeg, and that works.

https://community.logos.com/discussion/comment/74825#Comment_74825

I could not get a picture to stick, so I uploaded it in a word document attached.

https://community.logos.com/discussion/comment/75025#Comment_75025

I could not get a picture to stick, so I uploaded it in a word document attached.

Oops, I overlooked the .doc file at the top of your post. Have you changed the default font in Program Settings? That looks like the rendering from a font that does not have all the characters. If it only happens from the Reading Plan, that is probably not the problem though.

https://community.logos.com/discussion/comment/75656#Comment_75656

Thanks for the suggestion. I tried restoring default settings, but that did not change how the reading plan displays.

https://community.logos.com/discussion/comment/75738#Comment_75738

Thanks for the suggestion. I tried restoring default settings, but that did not change how the reading plan displays.

Hi Richard,

So before updating Logos recently the Stop Reading | Mark Read line was visible in the text? Is the current version 4.0a SR-3? (Click on the Help icon and choose About Logos Bible Software to find version.) Did you install any other software or updates around the same time as the Logos update?

Thanks,
Melissa

https://community.logos.com/discussion/comment/75848#Comment_75848

So before updating Logos recently the Stop Reading | Mark Read line was visible in the text?

Melissa

I lost these lines in two resources a day or two before SR-3. They were "Vanishing Conscience" and "The Gospel According to Jesus", both by John MacArthur. They had been present for more than a week, but disappeared. The lines are still visible in Byz ad BHS. Is this a bug, or did I read too much?

https://community.logos.com/discussion/comment/75892#Comment_75892

So before updating Logos recently the Stop Reading | Mark Read line was visible in the text?

Melissa

I lost these lines in two resources a day or two before SR-3. They were "Vanishing Conscience" and "The Gospel According to Jesus", both by John MacArthur. They had been present for more than a week, but disappeared. The lines are still visible in Byz ad BHS. Is this a bug, or did I read too much?

Hi Jack,

Could the Reading Plan Visual Filter have been disabled in each book?

Melissa

https://community.logos.com/discussion/comment/76027#Comment_76027

Hello Melissa

I checked the version and it is 4.o.a SR-3.

I don't remember updating any other programs at that time.

Before updating, the Stop Reading / Mark Read line was visible with text.

Rick

https://community.logos.com/discussion/comment/76027#Comment_76027

Could the Reading Plan Visual Filter have been disabled in each book?

Tell Bob I said to double your salary! [H] I don't know that I have ever clicked on that button before! Thank you, Melissa.

https://community.logos.com/discussion/comment/76106#Comment_76106

Hello Melissa

I checked the version and it is 4.o.a SR-3.

I don't remember updating any other programs at that time.

Before updating, the Stop Reading / Mark Read line was visible with text.

Rick

Rick,

Try deselecting the visual filter in that book, then reselecting it. Does that make a difference?
Have you rebooted your computer since updating? If not, reboot and check the resource again.
If it still isn't working, please post your Windows version and attach a log file. Follow the steps in this article to enable logging: http://www.logos.com/L4/Support/DiagnosticLogging.

Thank you,
Melissa

https://community.logos.com/discussion/comment/76498#Comment_76498

Hi Melissa

Thanks for the suggestions. I tried deselecting and reselecting the visual filter, but it did not change the problem. I have restarted the computer a number of times, but that has not changed the issue either. I will follow the instructions on the log file and post it for you.

Rick

https://community.logos.com/discussion/comment/77196#Comment_77196

My computer operating system is Windows XP

2352.Logos4Indexer.log 0383.Logos4.log">http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/76/2352.Logos4Indexer.log:550:0]0383.Logos4.log

https://community.logos.com/discussion/comment/77333#Comment_77333

Having trouble attaching the Logos4.log

7510.Logos4.log">http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/76/7510.Logos4.log:550:0]

https://community.logos.com/discussion/comment/77336#Comment_77336

Having trouble attaching the Logos4.log

7510.Logos4.log">http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/76/7510.Logos4.log:550:0]

I have it, thanks. ~ Melissa

https://community.logos.com/discussion/comment/77338#Comment_77338

Does it go to tech support for review and then will I hear feedback here or via email?

Thanks,

Rick

https://community.logos.com/discussion/comment/82804#Comment_82804

Does it go to tech support for review and then will I hear feedback here or via email?

Thanks,

Rick

Your log is being reviewed by developers. A cause and resolution has not been arrived at yet. When there is more information, I will update this thread.

Thank you,
Melissa