The Works of St. Francis de Sales (6 vols.)

SineNomine
SineNomine Member Posts: 7,043
edited November 20 in Resources Forum

This looks like a nice new collection.

Unfortunately, it also looks like someone forgot to enable Dynamic Pricing, because I'm pretty sure I own some of it already, and I see no discount.

“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

Comments

  • Rosie Perera
    Rosie Perera Member Posts: 26,202 ✭✭✭✭✭

    This looks like a nice new collection.

    Unfortunately, it also looks like someone forgot to enable Dynamic Pricing, because I'm pretty sure I own some of it already, and I see no discount.

    Dynamic Pricing is apparently not something they can just flip a switch and enable on each new bundle when it goes live on the website. Otherwise we'd be seeing it in nearly every bundle, except when they "forget." I understand from something that was posted by a Logos employee on the forums once (but there's no way I'll find it because I can't remember any of the wording or when it was posted) that there's some manual work that has to happen each time to set it up, and it's not automated. So the people who do the simple copy for the resource description pages aren't able to do it. It isn't that they "forgot."

    It's something I hope they will figure out a way to automate someday, but there are all kinds of factors that make that unlikely. Each bundle might contains some books that Faithlife isn't allowed to do dynamic pricing with, due to their contract agreements with publishers. And the percentage of the cost of each book that they can discount the bundle price by varies from resource to resource. So it all has to be decided on a case-by-case basis. Can't really be automated.

  • SineNomine
    SineNomine Member Posts: 7,043

    Dynamic Pricing is apparently not something they can just flip a switch and enable on each new bundle when it goes live on the website.

    No, but it is something that Faithlife should remember to manually enable on bundles of public domain works that they're posting to the websites, especially when they already sell all of the volumes individually.

    People make mistakes; I'm fine with that. I make plenty. I simply would like Faithlife to fix this one.

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

  • Rosie Perera
    Rosie Perera Member Posts: 26,202 ✭✭✭✭✭

    Dynamic Pricing is apparently not something they can just flip a switch and enable on each new bundle when it goes live on the website.

    No, but it is something that Faithlife should remember to manually enable on bundles of public domain works that they're posting to the websites, especially when they already sell all of the volumes individually.

    People make mistakes; I'm fine with that. I make plenty. I simply would like Faithlife to fix this one.

    Agreed.

    I didn't mean to undermine your request to have this one fixed. Just meant it's not that they forgot. It's that they have a systematic issue inside the company that doing this is not a priority for them. They've said before that it's harder to do than just remembering some set of steps on a checklist before pushing a product page live on the website. So they simply aren't going to do it to every bundle by default before making it available for people to purchase. They'd prefer to get it out there sooner rather than delay it in order to enable dynamic pricing. They need to fix that systemic attitude, not fix each bundle on a case by case basis only when people report that it's missing on this or that bundle.

    It's not wrong that you reported this one, but until they make it a priority to do this to each and every bundle before it goes live, the issue isn't going to go away, even if they fix this one. I just don't believe we've complained loudly enough about the systemic problem for it to reach the right ears inside the company.

    I recommend you go vote for this item on the Logos.com UserVoice forum. I'm hoping that it gets more traction. Someone else has pointed out that it probably should be two separate items since dynamic pricing and "new to me" are not necessarily tied together. That may be true, but I'm hoping they implement these both together, because they are both things which prevent people from buying bundles, and it would help both Faithlife AND users if they did them both:

    https://logosdotcom.uservoice.com/forums/183408-general/suggestions/6829415-dynamic-pricing-and-new-to-me-for-all-bundles 

  • SineNomine
    SineNomine Member Posts: 7,043

    I recommend you go vote for this item on the Logos.com UserVoice forum. I'm hoping that it gets more traction. Someone else has pointed out that it probably should be two separate items since dynamic pricing and "new to me" are not necessarily tied together. That may be true, but I'm hoping they implement these both together, because they are both things which prevent people from buying bundles, and it would help both Faithlife AND users if they did them both:

    https://logosdotcom.uservoice.com/forums/183408-general/suggestions/6829415-dynamic-pricing-and-new-to-me-for-all-bundles 

    I gave it three votes. I hope people reading this post do too.

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

  • Rosie Perera
    Rosie Perera Member Posts: 26,202 ✭✭✭✭✭

    I gave it three votes. I hope people reading this post do too.

    Thanks! [Y]

    I might draw people's attention to it with a forum thread all of its own.

  • Alex Renn
    Alex Renn Member Posts: 42

    This collection has been fixed (Dynamic Pricing is enabled). Thanks for bringing it to our attention.

  • SineNomine
    SineNomine Member Posts: 7,043

    This collection has been fixed (Dynamic Pricing is enabled).

    Thank you.

    Thanks for bringing it to our attention.

    You're welcome.

    Oddly enough, although I already own five of the six volumes in the bundle, it would still be cheaper for me to buy the remaining volume singly rather than to buy the bundle (and receive only that volume).

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

  • Alex Renn
    Alex Renn Member Posts: 42

    That is strange. Which volume are you missing?

  • SineNomine
    SineNomine Member Posts: 7,043

    I don't have The Mystical Explanation of the Canticle of Canticles and The Depositions of St. Jane Frances de Chantal in the Cause of the Canonisation of St. Francis de Sales, which is $5.58 USD, while the bundle is (for me) $5.98 USD.

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

  • Alex Renn
    Alex Renn Member Posts: 42

    Ah. It seems you have academic status. That's why you're getting such a great deal on the individual volume. I'll investigate why the collection doesn't have a unique academic price.