Slow and unresponsive

Jeff Chappell

Anyone expereinceing problems since the update to Proclaim this week? I just updated and cannot get back in...hangs on signing in for 30 mins. now?

Spencer McKimson

There have not been any known issues lately. If you posted your logs after an unsuccessful sign in, that would be great. The Proclaim.log file is the one I would like to look at and should be here:

Mac:

• /Users/[username]/(~Library)/Application Support/Proclaim/Logging/ 
• The Library folder might be hidden. If so, hit CMD+Shift+G and enter "~/library" into the box.

Windows: 

• Vista/Win7/Win8   -   %USERPROFILE%\My Documents\Proclaim Log Files\