Slow and unresponsive

Jeff Chappell
Jeff Chappell Member Posts: 153 ✭✭
in Proclaim Forum

Anyone expereinceing problems since the update to Proclaim this week? I just updated and cannot get back in...hangs on signing in for 30 mins. now?

Comments

  • Spencer McKimson
    Spencer McKimson Member Posts: 1,232 ✭✭✭

    There have not been any known issues lately. If you posted your logs after an unsuccessful sign in, that would be great. The Proclaim.log file is the one I would like to look at and should be here:

    Mac:

    • /Users/[username]/(~Library)/Application Support/Proclaim/Logging/ 
    • The Library folder might be hidden. If so, hit CMD+Shift+G and enter "~/library" into the box.

    Windows: 

    • Vista/Win7/Win8   -   %USERPROFILE%\My Documents\Proclaim Log Files\

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