Update SR-4 fails to install

Recently I downloaded the latest service release (6.0a SR-4), but it fails to install. This is the message shown each time I start up Logos.

Logos is currently running on 6.0a SR-3. I have tried to restart Windows and installed all Windows 8 updates available.

Here are the logs: 3884.Logos Log Files.zip

Anybody any tips for how to install this update?

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Comments

Dave Hooton

Logos is currently running on 6.0a SR-3. I have tried to restart Windows and installed all Windows 8 updates available.

Logos is trying to get SR-5 (version 6.0.1.1352), which is the latest but fails with the message:

Error UpdateManager Couldn't get download size for http://downloads.logoscdn.com/LBS6/Installer/6.0.1.1352/Logos4UpdateScript.lbxdat: The server committed a protocol violation. Section=ResponseStatusLine

Try the download link for Logos 6 by going to your Order History page, clicking the Order # for your Upgrade and clicking the Setup link in Files to Download. Hopefully, that will be SR-5. It may look like a fresh install but it will perform an update. If not then contact Tech Support on Monday

André Kamphuis

https://community.logos.com/discussion/comment/676922#Comment_676922

Thank you very much, Dave! This fixed it for me!