Proclaim crashed when moving text box in Edit mode
We were editing a text box and Proclaim decided to crash. Windows 7 SP1 64-bit with 16 GB RAM. I've attached the logs:
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Kevin Old said:
We were editing a text box and Proclaim decided to crash. Windows 7 SP1 64-bit with 16 GB RAM. I've attached the logs:
Sorry to hear you experienced a crash. Are you able to reproduce it by editing text boxes? Based on the crash logs my guess is Proclaim ran out of memory. This can happen on Windows machines due to a memory leak in the video driver, especially if your presentation includes videos which it looks like yours does. First I would make sure your system is completely up to date with the latest drivers. If the issue persists you can use the workaround described here - https://community.logos.com/forums/t/91925.aspx
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Thanks. Luckily it did not crash during our service. I will check that the video drivers are the latest.
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