Logos 8 Crashing Continually

Casey Gray Member Posts: 19

October 2018 edited November 21 in English Forum

Dragging and dropping a book from my library to the workspace crashes the program 30% of the time. Anyone else experiencing this? Should I reinstall?

Tagged:

• Desktop App

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Comments

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  Fred Chapman Member Posts: 5,899 ✭✭✭

  October 2018

  Welcome to the forums Casey.

  I am not experiencing this problem.

  Please enable diagnostic logging and duplicate the problem. After duplicating, please post the logs.

  Also, has L8 finished indexing?

   

  Logging Tool

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  Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,969

  October 2018

  There are no known bugs with this feature.

  Please enable logging and upload crash logs for analysis: https://wiki.logos.com/Diagnostic_logging#Mac 

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  David Taylor, Jr. Member Posts: 4,377 ✭✭✭

  October 2018

  https://community.logos.com/discussion/comment/1003287#Comment_1003287

  I'm not experiencing this either.

  davidtaylorjr.com

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  Casey Gray Member Posts: 19

  October 2018

  https://community.logos.com/discussion/comment/1003286#Comment_1003286

  Thanks for the link. Followed instructions and created a new post titled CRASH with the log file. Hopefully it's just a bug in my install. I'm reinstalling now.

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  Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,969

  October 2018

  https://community.logos.com/discussion/comment/1003363#Comment_1003363

  We'll follow up in your new thread: https://community.logos.com/forums/t/173808.aspx 

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This discussion has been closed.