Dashboard Blank

Steven Rye

So ... my dashboard is completely blank.

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Fred Chapman

Welcome to the forums.

If you have any prayer lists, reading plans, started courses, etc. They should show on you Dashboard. Click the encircled + sign at the top right of the Dashboard and select the items you would like to show on the dashboard. Let me know on this thread if that works.

Steven Rye

https://community.logos.com/discussion/comment/1008027#Comment_1008027

My dashboard is completely blank. No plus with a circle around it.

If I go to app.logos.com, I see the dashboard (and the plus with circle)...and all the things that I presume should be on my dashboard.... but my dashboard in Logos software is completely blank.

Steven Rye

https://community.logos.com/discussion/comment/1008031#Comment_1008031

Also - I've deleted my Logos app... updated MacOS ... reinstalled Logos app ... and it's still blank.

Justin Gatlin

https://community.logos.com/discussion/comment/1008033#Comment_1008033

Also - I've deleted my Logos app... updated MacOS ... reinstalled Logos app ... and it's still blank.

Would you mind posting a screenshot?

Steven Rye

https://community.logos.com/discussion/comment/1008034#Comment_1008034

Steven Rye

https://community.logos.com/discussion/comment/1008035#Comment_1008035

And here's a screen shot of my app.logos.com page ... to show what should be there....

Fred Chapman

https://community.logos.com/discussion/comment/1008035#Comment_1008035

Please provide logs. You can use the link in my signature line to download the logging utility application and get instructions for creating and uploading logs

Steven Rye

https://community.logos.com/discussion/comment/1008038#Comment_1008038

I've already created a log file. (been to the instructions and done that) ... can i just upload the zip file to this thread?

Steven Rye

https://community.logos.com/discussion/comment/1008039#Comment_1008039

I just uploaded what I think is the latest log file (there are two on my desktop - the other, i think, is from the earlier Logos 8 install) I am uncertain whether the upload was successful.

Steven Rye

https://community.logos.com/discussion/comment/1008041#Comment_1008041

8272.LogosLogs.srye.20181102-181627.zip

Steven Rye

https://community.logos.com/discussion/comment/1008043#Comment_1008043

7651.LogosLogs.srye.20181102-171318.zip

Steven Rye

https://community.logos.com/discussion/comment/1008044#Comment_1008044

I guess I shouldn't have upgraded so close to Sunday.

Curtis Homan

I would just like to confirm that I am also seeing this with Logos 8 running macOS Mojave 10.14.

Steven Rye

https://community.logos.com/discussion/comment/1008050#Comment_1008050

Mac OS - 10.14.1 .. I'd share a screenshot, but i just realized it has my serial number on it.

And it's Logos 8...just downloaded it today.

Steven Rye

https://community.logos.com/discussion/comment/1008053#Comment_1008053

The elements within it are also buggy.....

Steven Rye

https://community.logos.com/discussion/comment/1008065#Comment_1008065

example 2

Matt Preucil

https://community.logos.com/discussion/comment/1008066#Comment_1008066

Steven,

Your logs indicate that you might be experiencing a bug we've had with case-sensitive file systems on macOS. A fix for this will be shipping soon in SR-1.

If you'd like to confirm you have a case-sensitive file system, you can open Disk Utility, right click on the drive, and click 'Get Info'. If 'Is case-sensitive' is 'No', and/or if this issue is not resolved by SR-1 for you, please follow up here. Thanks, and sorry for the trouble.

- Matt