here is my logs files, I can't even open my logos4 since 3 weeks ago.
I have to use it next week. Can someone help me out?
Thank you!!
Your log file has the error message indicating a corrupt index. My normal advice to this issue is to delete the Index files in this folder C:\Users\<UserName>\AppData\Local\Logos4\Data\<random>\LibraryIndex and restart Logos to reindex (AppData is a hidden folder).
However, there is a second error message I don't recognize:
4 Error WebServiceClient CommunicationException for WebResource[]: System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at https://clientservices.logos.com/websections/v1/WebSectionsService.svc that could accept the message. This is often caused by an incorrect address or SOAP action.
Anybody else recognize it?
No. But it is a recoverable error**, so the fix is still to rebuild the index.
** it might be a temporary error at Logos' end. If L4 is otherwise working online with activities like sync'ing then it is not an immediate cause for concern.