Logos 8 fails to load

User: "Dr. John Adams"
Dr. John Adams
✭✭
Updated by Jason Stone (Logos)

Using Windows 10 - installed just fine, started after the install, updated my library and tried to restart - hangs up at the Logos 8 introductory screen (before sign in) and will not progress.

Reinstalled - exactly the same results.

Any help?

John

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    User: "Mark Smith"
    Mark Smith

    John, please enable diagnostic logging and repeat the crash. Before restarting Logos, find the log files, zip them together in a folder and attach the folder to a follow-up post using the paperclip icon.

    Pastor, North Park Baptist Church

    Bridgeport, CT USA

    User: "Dr. John Adams"
    Dr. John Adams
    ✭✭
    OP

    Mark,

    After an additional shutdown & restart of my computer the problem has cleared up.  Thanks for your prompt response.

    User: "Mark Smith"
    Mark Smith

    After an additional shutdown & restart of my computer the problem has cleared up. 

    That's good. Glad it's working.

    Pastor, North Park Baptist Church

    Bridgeport, CT USA

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