BUG [iOS]: text comparison doesn't show all version, sometimes nothing

more often than not, the text comparison tool only shows a blank page. if it works it doesn't show all the versions from "Tob Bibles" or the collection i select.

fixes already tried: changed prioritised resources and re-created collections on desktop, restarted and even re-installed app.

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Comments

Daniel Di Bartolo

Hey Chris,

I'm sorry this is happening to you. This is not a known issue on our side. I want to try to help you get to the bottom of what's going on.

Could you email us your logs? More Menu->Help->Report a Problem.

I'll have our team take a look.

Chris M

https://community.logos.com/discussion/comment/1011035#Comment_1011035

Hey Chris,

I'm sorry this is happening to you. This is not a known issue on our side. I want to try to help you get to the bottom of what's going on.

Could you email us your logs? More Menu->Help->Report a Problem.

I'll have our team take a look.

done

Daniel Di Bartolo

https://community.logos.com/discussion/comment/1011047#Comment_1011047

Chris, we got to the bottom of your issue! It looks like your prioritized Bible ( Luther 2017) won't work on mobile until we upgrade some services on the back-end (weird, I know [:)]).

That should happen later today, or on Monday at the latest. Sorry you're having this issue. This very occasionally happens with resources, but it should get sorted out soon for you.

Feel free to email me at daniel.dibartolo@faithlife.com with more questions or if I can help you in any way.

A temporary workaround is to set your preferred Bible to something else.