Keep getting errors AR151

Michael G Parry-Thomas

Hi

The video has played the 1st segment
Than half way through the 2nd video I get a window saying

This is a modal window.

The media could not be loaded, either because the server or network failed or because the format is not supported.

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Comments

Jeff Huff (Logos)

Michael,

I just did an automated test against all the video streams for AR151 and could not find an issue with the videos. By second video do you mean "Capernaum: Synagogue and Peter's House" or the second video in the second section: "The Essenes and the Dead Sea Scrolls"? Also, which platform: iOS, Android, Web and which browser if using the Web.

Michael G Parry-Thomas

https://community.logos.com/discussion/comment/1012561#Comment_1012561

Using a Samsung galaxy s2 table sm-t710.

Android version 7

I was using the Samsung mobile browser. maybe this is my problem

Thank you for testing

Going to try and use the chrome browse,

Mick

Jeff Huff (Logos)

https://community.logos.com/discussion/comment/1013520#Comment_1013520

We also have native Faithlife TV apps for Android and TV platforms that you can try as well.

Links to each here: https://faithlifetv.com/watch-anywhere