Format of Logos Emails

I'm not sure which forum to post this but I thought I'd give feedback to the Faithlife team that there is always a formatting problem with the Faithlife emails I receive and try to view them in Outlook. See below to note that the text extends past the image and wraps up one line. It's really not a big thing but it certainly is not how it was designed.

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David Carter

That's actually a feedburner RSS feed so it is really Google's fault [8-|]

Bruce Dunning

https://community.logos.com/discussion/comment/1012546#Comment_1012546

That's actually a feedburner RSS feed so it is really Google's fault

Does that mean it can't be controlled by Faithlife?

David Taylor, Jr.

https://community.logos.com/discussion/comment/1012554#Comment_1012554

That's actually a feedburner RSS feed so it is really Google's fault

Does that mean it can't be controlled by Faithlife?

Yeah that is how the Feedburner delivers it.

Bruce Dunning

https://community.logos.com/discussion/comment/1012571#Comment_1012571

Yeah that is how the Feedburner delivers it.

And you can't adjust things to make it fit correctly?

David Taylor, Jr.

https://community.logos.com/discussion/comment/1012592#Comment_1012592

Yeah that is how the Feedburner delivers it.

And you can't adjust things to make it fit correctly?

Not to my knowledge. FWIW it always displays correctly for me in Gmail (which makes sense since it is Google). The most you can do is activate compatibility with the most RSS readers. See screenshot.

David Carter

https://community.logos.com/discussion/comment/1012554#Comment_1012554

Does that mean it can't be controlled by Faithlife?

Only if Faithlife were to make a change to their HTML on the web page.

The problem with your example is there is no paragraph "" before the "As you begin working with Logos 8......" which is why the text starts next to the image instead of below it.

Basically, the RSS feed reads what's on the page, it doesn't change anything. If there isn't an instruction to start a new paragraph, then it won't start one

David Taylor, Jr.

https://community.logos.com/discussion/comment/1012599#Comment_1012599

Does that mean it can't be controlled by Faithlife?

Only if Faithlife were to make a change to their HTML on the web page.

The problem with your example is there is no paragraph "" before the "As you begin working with Logos 8......" which is why the text starts next to the image instead of below it.

Basically, the RSS feed reads what's on the page, it doesn't change anything. If there isn't an instruction to start a new paragraph, then it won't start one

That is true as well.

Bruce Dunning

https://community.logos.com/discussion/comment/1012596#Comment_1012596

Not to my knowledge. FWIW it always displays correctly for me in Gmail (which makes sense since it is Google). The most you can do is activate compatibility with the most RSS readers. See screenshot.

I have no idea how to manage this? I checked outlook and it didn't even say I had any RSS feeds. Perhaps I'll just live with the weird formatting.

Bruce Dunning

https://community.logos.com/discussion/comment/1012599#Comment_1012599

Does that mean it can't be controlled by Faithlife?

Only if Faithlife were to make a change to their HTML on the web page.

The problem with your example is there is no paragraph "" before the "As you begin working with Logos 8......" which is why the text starts next to the image instead of below it.

Basically, the RSS feed reads what's on the page, it doesn't change anything. If there isn't an instruction to start a new paragraph, then it won't start one

So are you saying that Faithlife can control this on their webpage by simply formatting it differently and adding a at the beginng?

David Taylor, Jr.

https://community.logos.com/discussion/comment/1012604#Comment_1012604

Does that mean it can't be controlled by Faithlife?

Only if Faithlife were to make a change to their HTML on the web page.

The problem with your example is there is no paragraph "" before the "As you begin working with Logos 8......" which is why the text starts next to the image instead of below it.

Basically, the RSS feed reads what's on the page, it doesn't change anything. If there isn't an instruction to start a new paragraph, then it won't start one

So are you saying that Faithlife can control this on their webpage by simply formatting it differently and adding a at the beginng?

In theory, yes.

David Carter

https://community.logos.com/discussion/comment/1012602#Comment_1012602

I have no idea how to manage this? I checked outlook and it didn't even say I had any RSS feeds. Perhaps I'll just live with the weird formatting.

Yeah, that's actually a screen cap from David's Feedburner account. I can understand you being confused [Y]

Bruce Dunning

https://community.logos.com/discussion/comment/1012605#Comment_1012605

Does that mean it can't be controlled by Faithlife?

Only if Faithlife were to make a change to their HTML on the web page.

The problem with your example is there is no paragraph "" before the "As you begin working with Logos 8......" which is why the text starts next to the image instead of below it.

Basically, the RSS feed reads what's on the page, it doesn't change anything. If there isn't an instruction to start a new paragraph, then it won't start one

So are you saying that Faithlife can control this on their webpage by simply formatting it differently and adding a at the beginng?

In theory, yes.

Well that sounds promising. I'm hoping a Faithlife employee will see this thread.