[BUG] Flashcards App Not letting me log-in or get updates

The Flashcards app would not update to changes to the word lists on my desktop. I deleted the app to reinstall, and now the app says my user name and password is incorrect.

I changed my password just to try something new and the app still won't recognize it and allow me to log in.

Any insight on this issue?

NOTE: I am using the app on my iPhone.

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Comments

Bradley Grainger (Logos)

This is probably related to server-side changes to enforce TLS 1.2: https://community.logos.com/forums/t/173472.aspx

It's likely that an app update is necessary.

https://community.logos.com/discussion/comment/1020963#Comment_1020963

Any chance that will happen soon? I am using the app to study for my German exams.

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/1020966#Comment_1020966

I believe that the mobile team knows about the problem and is working on it, but I don't know when a fix would be ready.

https://community.logos.com/discussion/comment/1021007#Comment_1021007

That is unfortunate that after all these years using Logos, this is the first time I have relied on the flashcards tool and it fails with no timeframe for being fixed. I find my way through this, but certainly won't recommend it to my students.

Todd Diehl (Logos)

https://community.logos.com/discussion/comment/1021061#Comment_1021061

We've submitted an update to Apple, so hopefully it should be available in the AppStore some time next week.

In the meantime, if you are in a pinch, I could get you access to the beta version before it is available in the AppStore if you would like.

https://community.logos.com/discussion/comment/1021131#Comment_1021131

Thanks. I took the time today to print out all my cards so I can do it by hand. I will make that work until the fix is approved.

Appreciate the update with a specific date though.

Todd Diehl (Logos)

https://community.logos.com/discussion/comment/1021133#Comment_1021133

The update has been released by Apple and should be available in the AppStore (may take a few hours to propagate out).

https://community.logos.com/discussion/comment/1021300#Comment_1021300

Great. The app just updated and synced properly with my latest word list updates. Thank you for prioritizing this and pushing out the update.

Well done.

Jordan Litchfield

https://community.logos.com/discussion/comment/1021301#Comment_1021301

Any chance of the Android app getting updated?

https://community.logos.com/discussion/comment/1021443#Comment_1021443

[Y]

https://community.logos.com/discussion/comment/1021443#Comment_1021443

You may be forced to switch to Apple :-)

Jordan Litchfield

https://community.logos.com/discussion/comment/1021505#Comment_1021505

You may be forced to switch to Apple :-)

Not if FL still wants me to have money to spend on books!

Todd Diehl (Logos)

https://community.logos.com/discussion/comment/1021529#Comment_1021529

The Android update has been shipped to Google Play Store.

Jordan Litchfield

https://community.logos.com/discussion/comment/1021913#Comment_1021913

[Y]

https://community.logos.com/discussion/comment/1021914#Comment_1021914

[Y]

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