This is what I got this morning when I tried to open Logos:
When I follow the link and install, I am told the software is already up to date.
The safest way is to uninstall/reinstall, but save your Resources folder before uninstalling and use Method 3. To be precise:
1. Save your Resources (folder location given in Method 3 wiki)
2.Uninstall Logos
3. Delete the Logos folder (very important, as Uninstall does not remove the Documents folder)
4. Install using Method 3
5. Delete the folder of saved resources if this works.
Method 3 does not backup data and documents. Are these synced back from the server?
Logs?
Log:
8764.Logos.log
Yes! Same as doing an installation normally.
hm. This log says:
2019-01-24 15:35:07.3829 5 Error LogosApplication Current assembly version is '8.1.0.0023'; previously-run assembly version was '8.2.0.0015' (8.2); aborting launch.
Do you have a LogosSetup.log or DigitalLibraryInstall.log present? As well as LogosError.Log.
Log: 8764.Logos.log
Shows pretty much what I suspected had happened. I still recommend the re-install
Reinstalled. Problem solved.
Thanks for the feedback, Francis.
