Notes getting deleted automatically
I've been working with Logos 8 for about 2 weeks now. I'm doing a Basic Bible Study Workflow, and trying to grok how Notes & Hightlights work now. I think I'll like it, but it's taking some work to understand.
Twice now I've come back to my notebook created for the Workflow, and found that multiple notes were missing. After a moment of panic, I found them in the trash and could undelete them. Odd thing, it wasn't all the notes.
I use 2 Mac apps. The one at home I've been leaving open while I'm away at work, and coming home and resuming study in the evenings. Sometimes I'll open Logos 8 on my work Mac over lunch break and experiment with some Morris Proctor tutorials, then quit. Would that have anything to do with deleting notes? I haven't messed with any notes on the work computer.
Comments
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Ashley Weaver said:
I've been working with Logos 8 for about 2 weeks now.
Welcome!
Ashley Weaver said:Sometimes I'll open Logos 8 on my work Mac over lunch break and experiment with some Morris Proctor tutorials, then quit. Would that have anything to do with deleting notes?
No, this should do nothing of the sort...(unless perhaps your notes database is corrupted on your work computer). You could try copying it out to a safe place, deleting it from the Logos4 folder, then restarting Logos and letting it resync.
Is it possible that you deleted those notes from within the workflow step where they were created? If they really are automatically deleting, please enable diagnostic logging and post logs.
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Thanks. It happened twice; when I posted slightly frustrated. How would I enable diagnostic logging?
I've been using Logos since v6 I think. Never did much in the notes as I liked other systems better - text documents, Scrivener writing app on Mac, etc. But I see some value in keeping those study and teaching notes in the app, so I'm trying to make it work.
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Ashley Weaver said:
Thanks. It happened twice; when I posted slightly frustrated. How would I enable diagnostic logging?
Please see instructions at https://support.logos.com/hc/en-us/articles/360015776171-Report-a-Problem-in-Logos-Mac
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