Logos mobile app functionality

Lloyd J. Davis
Lloyd J. Davis Member Posts: 1
edited November 21 in English Forum

When I am at church and not connected to the internet this app does not work properl, Why?

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Comments

  • DominicM
    DominicM Member Posts: 2,995 ✭✭✭

    if you dont have data - download your essential resources to mobile

    Never Deprive Anyone of Hope.. It Might Be ALL They Have

  • Graham Criddle
    Graham Criddle MVP Posts: 32,452

    Hi Lloyd - and welcome to the forums 

    When I am at church and not connected to the internet this app does not work properl, Why?

    Some functions do require an Internet connection and, as DominicM says, you would need to download the resources you want to access

    What specifically isn’t working for you?

    Graham

  • Allen
    Allen Member Posts: 4

    Logos is unusable while not connected to the internet. It will only show a a few pages of the passages you were last on while connected to the internet, but once you disconnect to the internet it no longer will allow you to search or change passages. I'm using an IphoneX ios 12 with Logos 8 and have the resources i want to use downloaded, but still does not work without an internet connection. Can you help?

    Allen

    25 year customer

  • Graham Criddle
    Graham Criddle MVP Posts: 32,452

    HI Allen - and welcome to the forums

    It will only show a a few pages of the passages you were last on while connected to the internet,

    I don't see this - iPhone 6s with iOS 12. There is sometimes a jerk when moving over "boundaries" but I can continue to read through resources that are downloaded

    but once you disconnect to the internet it no longer will allow you to search or change passages

    I can do either of these - I have just tested it

    Some search functions do require Internet connections but those that should work when disconnected seem to.

    But I know others have reported similar issues so there is a problem here somewhere.

    Have you tried deleting and reinstalling the app?

    Graham

  • Mike Binks
    Mike Binks MVP Posts: 7,429

    Hi Allen

    Great to see you in the forums welcome.

    There is (or maybe has been) a glitch with the iOS app that stops it working properly if the App is reinstalled from a back up.

    Although the resources still show on the App as downloaded they are not actually there.

    You might like to try removing and then re-downloading the resources that are giving you trouble.

    I had the same symptoms as yourself and this 'fix' solved them for me. 

    tootle pip

    Mike

    How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS

  • Allen
    Allen Member Posts: 4

    Deleted and reloaded the app, and that fixed it. Thanks!

  • Allen
    Allen Member Posts: 4

    Deleting the app and reloading fixed the problem... should have known. Thanks!