Does This Mean We Are Losing Our Free Original Starting March 1, 2019?
Comments
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Mark Smith said:PetahChristian said:
I believe customers can still sign up for Faithlife Connect Essentials.
That is correct. I had to go back and look at my subscription page and the FL Connect page to get that straight. I don't recall paying anything additional to get the Essentials level when LN was eliminated. I also don't see a No Library option for FL Connect. What is it that you have?
Interesting, I too was upgraded from Logos Now, but was moved to Faithlife Connect Essentials (No Library). I wonder why the difference because I don't think that I was given a choice for a library. I do remember that there was a lot of confusion with the rollout though.
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Mark Barnes said:Martin Hall said:
I did get the email and what I got out of it was that I was getting 3 Classics/month & a coupon. It appears that I no longer will be getting the Originals, which I rather enjoy. Especially since I am a former Logos Now subscriber, which has now been changed to the Faithlife Connect: Essentials (No Library). This thread seems to have become more confusing as I have gone through it, especially since I was unaware that I do have temporary licenses. I just discovered 21 resources in my library that I thought I owned, but apparently, I am renting. I don't even know how that happened.
Hard to know for certain. Some possibilities:
- Mobile Ed course(s) you've renting through FC:E (NL).
- Monthly preview resources from FC:E (NL).
- Resources from Logos 7 Basic (if you have that).
Thank you, Mark, this makes sense. I tried to look at the Logos 7 Basic but got an error trying to open that page. I do believe that I did subscribe to that Though.
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Martin Hall said:
got an error trying to open that page
Try this link: https://www.logos.com/product/136022/basic
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JT (alabama24) said:Martin Hall said:
got an error trying to open that page
Try this link: https://www.logos.com/product/136022/basic
Hi all,
Give me a bit to work through all the questions so that I don't further confuse the situation [:S]. I'll try to respond soon.
Senior Director, Content Products
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PetahChristian said:
My subscription page says "Faithlife Connect Essentials - No library (formerly Logos Now) - Annual"
HMM. Not sure how why I have something different since AFAIK FL just moved my subscription from Logos Now to FL Connect. More questions.
Pastor, North Park Baptist Church
Bridgeport, CT USA
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Hi all, Having read through this thread, here is what I understand the primary questions and/or points of confusion:
- Has there been a change to the free ebook benefit?
- Will the list of Classics stay the same?
- Did I receive new books on January 1?
- How does this affect FL Connect Essentials (No Library) subscribers?
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- Beginning March 1, you will receive a code valid for 3 Classic ebooks and 25% off of a Lexham order rather than a code for 1 Classic and 1 Original.
- We are expanding the list of Classic ebooks that qualify.
- If you had a subscription to a Connect plan with a library, you received additional books on Jan. 1. These books comprise the new Cloud 3.0 libraries. Anyone who subscribes to Connect after Jan 1 gets access to these libraries rather than the old cloud libraries. Those who had a current FL Connect subscription on January 1 received these libraries in addition to their existing Cloud libraries. You can find the list of titles here (you would only have downloaded the books you do not already own):
- https://connect.faithlife.com/products/168690/faithlife-connect-starter
- https:/connect.faithlife.com/products/168691/faithlife-connect-essentials
- https://connect.faithlife.com/products/168692/faithlife-connect-premiere
- FL Connect Essentials (No Library) subscribers did not receive the new books on Jan 1. They will receive the new libraries when we change the ebooks benefit on March 1.
Please let me know if you have any other questions.
Senior Director, Content Products
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Hi all, Having read through this thread, here is what I understand the primary questions and/or points of confusion:
- Has there been a change to the free ebook benefit?
- Will the list of Classics stay the same?
- Did I receive new books on January 1?
- How does this affect FL Connect Essentials (No Library) subscribers?
------
- Beginning March 1, you will receive a code valid for 3 Classic ebooks and 25% off of a Lexham order rather than a code for 1 Classic and 1 Original.
- We are expanding the list of Classic ebooks that qualify.
- If you had a subscription to a Connect plan with a library, you received additional books on Jan. 1. These books comprise the new Cloud 3.0 libraries. Anyone who subscribes to Connect after Jan 1 gets access to these libraries rather than the old cloud libraries. Those who had a current FL Connect subscription on January 1 received these libraries in addition to their existing Cloud libraries. You can find the list of titles here (you would only have downloaded the books you do not already own):
- FL Connect Essentials (No Library) subscribers did not receive the new books on Jan 1. They will receive the new libraries when we change the ebooks benefit on March 1.
Please let me know if you have any other questions.
Thank you Ben. As I understand your response, Essential (No Library) owners will get 3 classics each month versus what we used to get (1 classic and 1 original). My only request is that FL makes finding classics easier. You can search the forums to see the difficulty people have trying to find the books they want when it comes to classics, so if it is possible to make the search easier (or switch it back to the Logos site) that would be great. Unfortunately, though it is better, the FLEB site doesn't have the greatest search abilities and can be frustrating when trying to narrow down your search to something you are interested in.
Thx!
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Hi all, Having read through this thread, here is what I understand the primary questions and/or points of confusion:
- Has there been a change to the free ebook benefit?
- Will the list of Classics stay the same?
- Did I receive new books on January 1?
- How does this affect FL Connect Essentials (No Library) subscribers?
Thanks for being the first (only?) person to actually answer clearly the original question [Y]
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David Carter said:
Hi all, Having read through this thread, here is what I understand the primary questions and/or points of confusion:
- Has there been a change to the free ebook benefit?
- Will the list of Classics stay the same?
- Did I receive new books on January 1?
- How does this affect FL Connect Essentials (No Library) subscribers?
Thanks for being the first (only?) person to actually answer clearly the original question
Agreed, and he even answered it directly without marketing flannel about how it was better and "had" to be done.
I do not like the answer but I like having the question answered and being treated like a customer not a small child.
Will Logos ever get its communications to an acceptable level, and has any thought been given to the implications of changing the benefit half way through a 12 month commitment?
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Hi all, Having read through this thread, here is what I understand the primary questions and/or points of confusion.
Thanks, Ben, for clearing up the confusion! That answers my questions.
Personally, I'm not very excited about losing the value of owning the 12 Original books a year. I don't think that +2 Classing books and a 25% coupon is equivalent to the same value. I would understand if FL stops producing Originals. But, I'm guessing that FL will keep producing more that I would like. Would it be possible to turn in your 25% coupon for a free original? [:D] I think not. Hmm...I'll have to consider the value of Connect vs. Just upgrading to a 8 Library.
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Thanks, Ben!
Happy to hear that the Classics list will be expanding, and that No Library subscribers will also receive the new libraries.
It's more practical to get licenses for many Original titles, than waiting each month to select a free one.
(The only minor comment I have is that the store won't show that we have a temporary license for those Cloud resources. We might not want to buy something at a discount, if we knew we had a temporary license for it.)
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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Thanks Ben,
I appreciate your clear response and I am satisfied with the value of the offer.
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Hi Ben,
Thanks for your response and clarifications. Two questions:
- The middle link (Essentials) is broken. Can you please fix?
- On the FL Connect pages, under "Titles in this Collection," there are many items that are un-owned but have a Value of $0.00. Why?
Thanks,
Peter
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Mattillo said:
My only request is that FL makes finding classics easier.
I have been using this for quite a while and am satisfied with it. You can change the search parameters.
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I'm OK with the changes because frequently there were no Originals that I didn't already have or wanted.
I'm wondering what the 25% discount will apply to, Lexham ME products?
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PL said:
The middle link (Essentials) is broken. Can you please fix?
For some reason, the hyperlink breaks every time I put it in. For now, I've just added a text link.
Senior Director, Content Products
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I have a large library and subscribe to CE(NL) and always purchase, rather than rent. I only have 4 temporary licenses. (1) BS mag. vol.10, and (3) books by Haight that appear to be from Verbum.
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Dale E Heath said:Mattillo said:
My only request is that FL makes finding classics easier.
I have been using this for quite a while and am satisfied with it. You can change the search parameters.
Thanks Dale. That search does the trick.
Using adventure and community to challenge young people to continually say "yes" to God
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Bottom line: NO more Lexham Original.
Not cool... you could take away all 3 Classics & 25% (which you have to spend $$) ...Free Original is way better offer.
Free Original >>>>>> 3 Classics + 25%
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mike said:
Bottom line: NO more Lexham Original. Not cool...
What you mean is: NO more "free" Lexham Original. Not cool...
Now you can choose "any" Lexham publication (perhaps ME) and get 25% off. You get to choose from "all", not just a short list. So, if one you want is on sale (many aren't) you may get a bargain. I'm on the fence on this until a few months down the road.
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I am on the fence. If this means they are going to continue to slowly increase the Lexham Press books they will let subscribers lease then I think that is a really cool deal. If they slowly and continually update every few months and give us a temporary license to the Lexham Press books that to me is what should be happening anyway. This would be positive and negative for users. Unfortunately it means you must continue to pay to have access to a great library of books, but it does give more value to Faithlife Connect because more books are being added on to our subscription plan.
However, if this means that they are not regularly adding Lexham Press books to our temporary licensed Faithlife Connect service and we are only getting a coupon this is disappointing, because $19.99 a month is a pretty high price to pay for some people, and they may have chosen that price so they wouldn't have to spend any more a month and still be able to increase their library. (This is my boat).
As it is, I realized how much money I was spending monthly on those highly discounted bonus books each month, and I just can't spend $19.99 every month and then buy a $1.99 or the third book, no matter how good the deal is. So getting 25% off is just not enough discount. Maybe if it was 50% but that is still going to be hard on peoples budgets.
Again, this is only a problem, in my opinion, if they are not regularly updating the service with new Lexham Press Temporary licensed books. Which, as I read it, I assumed that IS what they are planning to do.
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Dale E Heath said:
Now you can choose "any" Lexham publication (perhaps ME) and get 25% off. You get to choose from "all", not just a short list.
"25% off of a Lexham order"
There's an ambiguity on that quote from Ben Amundgaard
If you could only order from Lexham website, that means, you can't choose from "all". That website isn't the same as Logos.com website.
look at these... (there are 2 pics from 2 websites)
.
above is different from bottom...
.
Depending on where we can buy from ... it still doesn't mean "all"... because (1) it wasn't specified whether we can buy from a certain selection like how they offer free Original, or (2) we can only buy from Lexham Faithlife site and not Logos main site.
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Now... I don't like spending money JUST BECAUSE it was discounted... otherwise I'll be going to the mall every month just because EVERYTHING is 25% off on sale. Guess what, when everything is sale 25% at the mall, nothing is really on sale at the mall. I'm sure you've heard that one before. Plus we don't know yet whether the 25% would stack with other discounts that would be active.
Having a Free Original is much better because it offers more value and no money spent. Even with 3 additional Classics.
My 2¢
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Hi all, Having read through this thread, here is what I understand the primary questions and/or points of confusion:
- Has there been a change to the free ebook benefit?
- Will the list of Classics stay the same?
- Did I receive new books on January 1?
- How does this affect FL Connect Essentials (No Library) subscribers?
------
- Beginning March 1, you will receive a code valid for 3 Classic ebooks and 25% off of a Lexham order rather than a code for 1 Classic and 1 Original.
- We are expanding the list of Classic ebooks that qualify.
- If you had a subscription to a Connect plan with a library, you received additional books on Jan. 1. These books comprise the new Cloud 3.0 libraries. Anyone who subscribes to Connect after Jan 1 gets access to these libraries rather than the old cloud libraries. Those who had a current FL Connect subscription on January 1 received these libraries in addition to their existing Cloud libraries. You can find the list of titles here (you would only have downloaded the books you do not already own):
- https://connect.faithlife.com/products/168690/faithlife-connect-starter
- https:/connect.faithlife.com/products/168691/faithlife-connect-essentials
- https://connect.faithlife.com/products/168692/faithlife-connect-premiere
- FL Connect Essentials (No Library) subscribers did not receive the new books on Jan 1. They will receive the new libraries when we change the ebooks benefit on March 1.
Please let me know if you have any other questions.
Thank you Ben, I appreciate the prompt response.
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Andrew Biddinger said:
Personally, I'm not very excited about losing the value of owning the 12 Original books a year. I don't think that +2 Classing books and a 25% coupon is equivalent to the same value. I would understand if FL stops producing Originals.
Thanks Ben for answering!
I’m with Andrew and the others that will experience this policy change as a clear loss of value. Leasing a book is not the same as owning one, and these changes make it effectively impossible for a new or tight-budget Logos user such as me to build up a library in Logos without either paying extra each month or staying subscribed on faithlife connect indefinitely.
What frustrates me the most is how this is changing the benefits of annual subscribers without warning or discussion. When I signed up for the subscription I was purchasing 12 classic ressources, 12 faithlife originals (they were never “free” but part of the purchased package) and leasing Logos 8 full-feature, a medium-sized ressource library and access to two courses for a year. The annual subscription is still pretty expensive on my budget, but my logic was that, even if I decided to quit Faithlife Connect, I would still own a fair number of recent ressources at the end of the year. Now I’m learning I will actually only have 4 instead of the 12 promised. Bummer.
I’m locked in for another 7.5 months regardless so we’ll see how this goes, but as of now it seems unwise for someone in my situation to continue using Faithlife Connect once my year is up.
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mike said:
"25% off of a Lexham order"
There's an ambiguity on that quote from Ben Amundgaard
You're right! Sorry about that.
It's 25% off a single order per month on Lexhampress.com.
Senior Director, Content Products
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The lexhampress.com website is not very funtional. Doesn't support &unlocked=no and I can't find a way to only access the 375 books offered from Logos.com. Also, Lexhampress.com doesn't show the book format (digital vs print) in the listing unless you select the individual book. It's not good the way it is now.
https://www.lexhampress.com/search?context=product&sortBy=savings&limit=60&page=1&unlocked=no
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Justin Smith said:Andrew Biddinger said:
Personally, I'm not very excited about losing the value of owning the 12 Original books a year. I don't think that +2 Classing books and a 25% coupon is equivalent to the same value. I would understand if FL stops producing Originals.
Thanks Ben for answering!
I’m with Andrew and the others that will experience this policy change as a clear loss of value. Leasing a book is not the same as owning one, and these changes make it effectively impossible for a new or tight-budget Logos user such as me to build up a library in Logos without either paying extra each month or staying subscribed on faithlife connect indefinitely.
What frustrates me the most is how this is changing the benefits of annual subscribers without warning or discussion. When I signed up for the subscription I was purchasing 12 classic ressources, 12 faithlife originals (they were never “free” but part of the purchased package) and leasing Logos 8 full-feature, a medium-sized ressource library and access to two courses for a year. The annual subscription is still pretty expensive on my budget, but my logic was that, even if I decided to quit Faithlife Connect, I would still own a fair number of recent ressources at the end of the year. Now I’m learning I will actually only have 4 instead of the 12 promised. Bummer.
I’m locked in for another 7.5 months regardless so we’ll see how this goes, but as of now it seems unwise for someone in my situation to continue using Faithlife Connect once my year is up.
If you bought a L8 Base Package, you might see how much your membership saved you, plus your 2% "cashback" this month. I think those things alone will make it still a good value for most people.
Using Logos as a pastor, seminary professor, and Tyndale author
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After looking at the 375 titles, the only way I would think this change was a benefit to me is if the 25% discount could be applied to the pre-pub prices. Is that going to happen?
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Justin Smith said:
If you bought a L8 Base Package, you might see how much your membership saved you, plus your 2% "cashback" this month. I think those things alone will make it still a good value for most people.
I agree with the above, plus I have gotten a few good free surprises from time to time (not sure if those were Connect related or not). I also like the 3 free Classics. So, this change really doesn't affect me very much. What I don't like is that these changes are being made while I'm still in my subscription period. They should not be made for me until my subscription is up. It's like breaking a contract.
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You're right! Sorry about that.
It's 25% off a single order per month on Lexhampress.com.
So it's clear that as a customer of Faithlife Connect...our perks are getting smaller and diminishing. I don't see the real value on Logos Connect anymore. I feel like Logos is trying to gain back the money that they lost from announcing their "failed" Logos Connect's launch. It's shown recently even from the L8 dataset they're trying to sneak in in Mike Heiser's Unfiltered package... Shame.
And I don't know why they have to create another website(s) so we can use our coupons, when their current website is perfectly fine, .... unless I'm thinking they found loophole in IRS stuffs and dodging it together with their accounting department. Another shame.
At the end this is an enforcer for customers to spend their money with the new 25% coupon (reduced customer satisfaction)
I think I can survive without paying Logos Connect this year when it expire.
RIP Logos Connect
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Mike, I think that is too harsh.
I wouldn't have been able to afford the Logos 8 base package without my Faithlife connect membership. Also, I believe they really are trying to make the changes less of an impact on the the already subscribed. They changed the online library we have access too. We didn't lose books you got new books added.
They decided to change the Faithlife original book give away to a coupon. So they offer us 3 classic books instead of just getting 2 books. They have also informed they are trying to expand their classic book offerings.
So yes, we are in fact losing something, that some people (including myself), however Faithlife is trying to give its customers a value.
Let's see what happens before jumping to conclusions.
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Ben,
Thank you for clarifying...
For the record, I for one have no real issues with this change. I don't need FLC for the LOGOS feature sets, I have 'em already.
I am in it for the discounts and the free stuff. From 2 books a month to three... Great! The "Originals" selection was a bit sparse for me as I usually ended up having a fair number of them already (and the selection was a bit limited). I have already seen at least one collection at Lexham Press that would be nice to get 25% off of.Expanding the classics list is great. And I am looking forward to my 2% credit here shortly. So you have at least one person who is not upset and looking forward to what is to come [:D]
Blessings to you.
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So, not to post all negatives. I reconsidered Connect and still see the value in it. I have enjoyed going through the 2 courses and our family has enjoyed Faithlife TV (especially their kid programs). It saves me money for not having to upgrade to L8 and the three classics a month will be nice. I probably won't use the 25% off coupon which would mean that I'd be spending 75% more than I was intending, but it will be nice to have 3 classics.
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[Y]Andrew Biddinger said:So, not to post all negatives. I reconsidered Connect and still see the value in it. I have enjoyed going through the 2 courses and our family has enjoyed Faithlife TV (especially their kid programs). It saves me money for not having to upgrade to L8 and the three classics a month will be nice. I probably won't use the 25% off coupon which would mean that I'd be spending 75% more than I was intending, but it will be nice to have 3 classics.
And the 2% rebate is great!
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Steven New said:
we are in fact losing something, that some people (including myself),...
I too have valued some of the newer offerings more than I value access to another free classic, even though it's pretty hard to find something to want in the newer offerings given the selection is so limited each month.
At 25% off, I consider access to the newer offerings a total loss of benefit. I only buy commentaries, these days, & great ones at that. So access to newer offerings has been a significant part of what I considered FL Connect's value proposition.
I'll have to see how what I gain access to as a result of the change affects my value proposition before making any decision on renewal.
Steven New said:...however Faithlife is trying to give its customers a value.
Let's see what happens before jumping to conclusions.
[Y]
Grace & Peace,
Bill
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For the record, these are the numbers of available books today. I'm interested in the new Originals pre-pub on Hebrews.
FLCE Originals: 379
FLCE Classics: 3,186
Let's see what happens on March 1.
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a wise response Steven ...Steven New said:Mike, I think that is too harsh.
I wouldn't have been able to afford the Logos 8 base package without my Faithlife connect membership. Also, I believe they really are trying to make the changes less of an impact on the the already subscribed. They changed the online library we have access too. We didn't lose books you got new books added.
They decided to change the Faithlife original book give away to a coupon. So they offer us 3 classic books instead of just getting 2 books. They have also informed they are trying to expand their classic book offerings.
So yes, we are in fact losing something, that some people (including myself), however Faithlife is trying to give its customers a value.
Let's see what happens before jumping to conclusions.
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4. FL Connect Essentials (No Library) subscribers did not receive the new books on Jan 1. They will receive the new libraries when we change the ebooks benefit on March 1.
Ben,
My interpretation of this is that even though I am subscribed to the FL Connect Essentials (No Library) option, I will be seeing some additional temporary licensed resources being added on March 1.
Is this a proper interpretation?
Thanks
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Paul Lehr said:
4. FL Connect Essentials (No Library) subscribers did not receive the new books on Jan 1. They will receive the new libraries when we change the ebooks benefit on March 1.
Ben,
My interpretation of this is that even though I am subscribed to the FL Connect Essentials (No Library) option, I will be seeing some additional temporary licensed resources being added on March 1.
Is this a proper interpretation?
Thanks
Bump
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It would also be nice to receive an email about this.
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Paul Lehr said:
4. FL Connect Essentials (No Library) subscribers did not receive the new books on Jan 1. They will receive the new libraries when we change the ebooks benefit on March 1.
Ben,
My interpretation of this is that even though I am subscribed to the FL Connect Essentials (No Library) option, I will be seeing some additional temporary licensed resources being added on March 1.
Is this a proper interpretation?
Thanks
Hi Paul,
Yes, that is correct.
Senior Director, Content Products
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Senior Director, Content Products
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I reread what I said, and I can't say it is a wise response. I have a bad habit of not proofreading or editing my posts on message boards and I am embarrassed by my half thoughts and overall errors.
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i have not received any email notification, is this confirmed for everyone?
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Mike Pettit said:
i have not received any email notification, is this confirmed for everyone?
I got an email in early February I believe. It stated:
We’re Making a Change to Faithlife Connect
Ready to build your library? Beginning March 1, 2019, Faithlife Connect Essentials subscribers and above will receive a monthly coupon code for 25% off an order on Lexham Press.
This discount will only be valid on a single transaction each month on LexhamPress.com, and includes both print and digital books.
Additionally, we added more books to your library at the beginning of January, many of which are original content from Faithlife (Faithlife Ebook Originals). As of March 1, 2019, Faithlife Connect Essentials subscribers and above can redeem three free ebooks each month, now from the Faithlife classics ebook list.0 -
Jake Press (Faithlife) said:
Lastly, we are also expanding how many classics you get on a monthly basis as well. As of March 1st, you will be able to redeem 3 Classics from the entire 3,000+ list.
Looking forward to this! Will future classic commentary sets (ie those currently in CP/pre-pub) be added to the list?
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I'm hoping this title gets added to the list
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We are expanding the list of Classic ebooks that qualify.
FL Connect Essentials (No Library) subscribers did not receive the new books on Jan 1. They will receive the new libraries when we change the ebooks benefit on March 1.
Can anyone see the list of available Classic ebooks has been expanded? It appears to be the same list to me
Can anyone confirm the content of the "new libraries" now availalbe? No books added to my library, yet
Thanks,
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Michael_H said:
Can anyone confirm the content of the "new libraries" now availalbe? No books added to my library, yet
No books added on my end yet. Is it because I already have all the books that they were intending to add as temporary resources? [unlikely]
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I am totally lost in this whole thing...
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