Facebook Community Standards
I just had the picture of the scripture of the day that I posted from Logos banned from Facebook because it was considered against community standards. Has anyone else had this issue?
Comments
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I have had numerous ones flagged as being against community standards. They are posts where I have used Visual Copy of Bible passages.
Michael Hatcher
visit: www.bellviewcoc.com
iMac 2.8 GHz i7 quad core, 8 GB Ram, 1 TB HD
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...and it's not getting better. Can you say "Bias" boys and girls?
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It may be automated and thus subject to detecting false positives. There have been several cases recently with YouTube over their false detection of copyrighted materials. Request a manual review and an explanation if fails. That way they can train their "AI". Don't let it slide.
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Randy W. Sims said:
That way they can train their "AI".
The better they train their AI the worse it gets...
Luuk
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Robin Foster said:
Has anyone else had this issue?
Yes, my daughter has and her posts come from a radical left perspective. However, each has been released when she requests a review. IIRC the first rejection is entirely automated and is most apt, when completely wrong, to be a mis-identification of objects in an image. The path/castle door would be the most likely culprit here, I suspect. It is not a liberal-conservative bias, left-right bias, or American-nonAmerican bias. It is the limits of computer AI re: image recognition and natural language processing.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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Jack Hairston said:
Can you say "Bias" boys and girls?
Yes, but I can also get annoyed that people do so without any understanding of how image recognition works in computers. What we have asked of social media is screening ... and we'd get more upset if inappropriate things easily got through than if we have to put up with some false positive. We got what we asked for.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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I personally do not think it is the graphic. I have had numerous deleted where there could be nothing in the graphic that is offensive to anyone. I think it is catching those posts that use the visual copy of Scripture. I have asked for review of (not sure how many) possibly 30 or 40 posts just from the start of this year.
Michael Hatcher
visit: www.bellviewcoc.com
iMac 2.8 GHz i7 quad core, 8 GB Ram, 1 TB HD
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Randy W. Sims said:
Request a manual review and an explanation if fails. That way they can train their "AI". Don't let it slide.
Exactly! Everyone listen to Randy
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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Michael Hatcher said:
I think it is catching those posts that use the visual copy of Scripture.
If it isn't the graphic, it would most likely be copyright infringement ... something I would not see in my daughter's rejects.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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You might be onto something with the copyright infringement. When they see that it is being "Shared from Logos Bible Software" their algorithms might be catching it as a copyright infringement. If so, then it might be that our asking for a review will not help and it might end up being something that Logos might need to contact Facebook regarding and let them know that it is not a copyright infringement.
Michael Hatcher
visit: www.bellviewcoc.com
iMac 2.8 GHz i7 quad core, 8 GB Ram, 1 TB HD
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I'm not sure that's correct. That wouldn't seem a valid reason to flag it. According to Facebook it is either flagged by AI or by customer reports and then verified by a person. I'm not sure on what basis they would decide to ban these. Certainly anything with a citation should not be banned. I would want someone to give a definite answer on why they are being flagged, especially if this is happening often. It is definitely something that should be contested. Repeatedly. Until it's resolved. It not only affects you as a poster. It affects the people who are reading your posts and it affects other posters. Don't let it slide.
[quote]
One challenge is identifying potential violations of our standards so that we can review them. Technology can help here. We use a combination of artificial intelligence and reports from people to identify posts, pictures or other content that likely violates our Community Standards. These reports are reviewed by our Community Operations team, who work 24/7 in over 40 languages. Right now, we have more than 7,500 content reviewers, over 40% more than the number at this time last year.
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Another challenge is accurately applying our policies to the content that has been flagged to us. In some cases, we make mistakes because our policies are not sufficiently clear to our content reviewers; when that’s the case, we work to fill those gaps. More often than not, however, we make mistakes because our processes involve people, and people are fallible.
:
https://newsroom.fb.com/news/2018/04/comprehensive-community-standards/
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I've had a few banned posts and comments recently, all of them with Christian or conservative content (not at all alt right). What I usually do, is take a screenshot of the ban, then post it back to my feed, to expose Facebook's bias.
(My friend's husband recently got banned for 30 days for such an offense…)
By now, I'm that paranoid that I take screenshots of every post and comment that I believe might get banned, and had required at least a basic amount of work that I wouldn't want to see wasted.
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It's definitely the AI, but the humans that review the posts leave much to be desired as well. A friend of mine who sells her product online had one of her promoted posts blocked for "profanity," but there was nothing that could even be remotely considered profanity in the post. Facebook was not very helpful to her in letting her know why that post had been blocked when they had allowed her previous similar posts in the past. When she contested that, they retroactively blocked some of her previous posts. She ended up getting someone to fix it for her but the first rep she contacted didn't help her at all.
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I got banned from a Facebook group (some group for InstantPot users) for nothing I could figure out. I never got an answer as to why, never got a chance to appeal, no admin answered my messages asking for answers. I'd mostly just been a lurker on the group, but had posted a photo of a recipe I'd made, and perhaps had asked a couple of questions. The only thing I can think of that might have been the cause of banning was that I reported to the admins a poster who was trying to sell a product, which was clearly not allowed in the group's guidelines. Maybe the admins just felt I was going to be an annoying complainer and wanted me out of the group. Oh well. I try not to take Facebook too seriously. I get to use it for free, so if any of my hoped-for use of it gets taken away, well, it wasn't anything I'd paid for anyway, so whatever... If Facebook became a platform that was clearly biased in a way that I couldn't feel welcome, I'd give it up in a heartbeat and enjoy my real life friendships all the more.
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I tried to post a week or two ago to the LOGOS Tips & Tricks FB Page and also had my post rejected for community standards in regard to Spam...
It was a simple comment followed by a link to a LOGOS website page for on of the sales. Just a few posts below mine were also posts to other LOGOS site sales. I requested a review and never heard a thing back.
I just let it drop... So who exactly is suppose to be doing the "review"?
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I can speak from experience, at least from working at Google, that this is very likely to have been an error in the automated review. Facebook's partisan actions tend to lead people to believe that flags like these are personal, but that's almost never the case.
Requesting a review is the most helpful thing because the "AI" isn't really all that smart. It needs to be trained, and requesting reviews are a huge part of that training. So it's the most helpful thing you could do for all of us.0 -
Rosie Perera said:
I got banned from a Facebook group (some group for InstantPot users) for nothing I could figure out. . . .
I'm sorry, Rosie, but this exact subject came up in a discussion on a conservative forum I follow. One person's take was:
You posted in a group interested in InstantPot and didn't expect to be banned?!? [H]
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Rosie Perera said:
I get to use it for free, so if any of my hoped-for use of it gets taken away, well, it wasn't anything I'd paid for anyway, so whatever...
When a social network is free, you are product.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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David A Egolf said:Rosie Perera said:
I got banned from a Facebook group (some group for InstantPot users) for nothing I could figure out. . . .
I'm sorry, Rosie, but this exact subject came up in a discussion on a conservative forum I follow. One person's take was:
You posted in a group interested in InstantPot and didn't expect to be banned?!?
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Josh said:
Requesting a review is the most helpful thing because the "AI" isn't really all that smart. It needs to be trained, and requesting reviews are a huge part of that training. So it's the most helpful thing you could do for all of us.
In my experience, Google is much better with manual reviews.
FB has never approved my banned content, even after appealing.
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After reading Pastor Don Carpenter's post this morning, I gave it a try with the same 1Pe1.16 ref. And got the same rejection. I eliminated all text from the slide and still got rejected. I wonder if it is being blocked by the URL. I think Faithlife will need to investigate this issue.
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So I just tried to post a copy of something from a devotional using visual filter... it was also rejected. FL needs to remedy this if possible otherwise the visual filter will have no FB application. I can put the same image up the long way by making a jpeg from a power point slide made from the visual filter..., I can post it that way... so there must be a problem with the url as suggested.
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I can confirm that it is the url by simply going to Facebook and putting the url in the share box , eg "https://fl.vu/w7F8S"
I can't test any more on FB, anything errors out that contains "https://fl.vu", but that url did get moderation option wheras the other urls did not get a moderation option.
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I just tried to share today's verse of the day and it says:
"Warning: This Message Contains Blocked Content
Your message couldn't be sent because it includes content that other people on Facebook have reported as abusive."------------------So did somebody start reporting Faithlife content as abusive somewhere along the way?0 -
Logos and Faith Life, are you following this?
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Robin Foster said:
Logos and Faith Life, are you following this?
Yes, Robin, we are aware of this issue and we are working on a solution. However I am not sure how soon it will be fixed.
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Rosie Perera said:David A Egolf said:Rosie Perera said:
I got banned from a Facebook group (some group for InstantPot users) for nothing I could figure out. . . .
I'm sorry, Rosie, but this exact subject came up in a discussion on a conservative forum I follow. One person's take was:
You posted in a group interested in InstantPot and didn't expect to be banned?!?
This is hilarious.
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A human rights activist was kicked off Facebook recently for a single post that you'd really have to be twisting things to interpret as violating community standards. This was her response:
Cast into the Outer Darkness: An Open Letter to Facebook
I think there are Facebook users who habitually report content that they object to for their own personal reasons, and it adds to the AI profile of what sort of stuff is objectionable. Or perhaps it's bots trying (at their masters' bidding) to sow discord or break down Facebook as a useful platform. In any event, it is a problem for people of all political and religious persuasions. Not just one particular bias.
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Thank you so much. I will be in prayer for your efforts!0
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Rosie Perera said:
I think there are Facebook users who habitually report content that they object to for their own personal reasons, and it adds to the AI profile of what sort of stuff is objectionable.
That, plus a horde of SJW working in the appeals department.
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