Lexham Geographical Commentary on Acts to Revelation

Looking for some insight on what is happening with recent 8.3 update. I appreciate the update and a number of resources that I now find in my library (I assume with temporary licenses). Among the resources was the Lexham Geographical Commentary on Acts to Revelation.

I have two questions about the commentary:

(1) I have this book on my order page and it is showing "under contract." Is Faithlife still catching up on its paperwork and I should expect a charge soon? Or do I have a early edition of a work that is not quite finished?

(2) Are the media clips inserted into the work without sound or is there a bug that prevents the text or voice from coming through the system? If the work is not quite finished, that could account for the lack of sound on the media clips. I do not know and would appreciate some insight. Thanks.

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Sean Boisen

Looking for some insight on what is happening with recent 8.3 update. I appreciate the update and a number of resources that I now find in my library (I assume with temporary licenses). Among the resources was the Lexham Geographical Commentary on Acts to Revelation.

I have two questions about the commentary:

(1) I have this book on my order page and it is showing "under contract." Is Faithlife still catching up on its paperwork and I should expect a charge soon? Or do I have a early edition of a work that is not quite finished?

(2) Are the media clips inserted into the work without sound or is there a bug that prevents the text or voice from coming through the system? If the work is not quite finished, that could account for the lack of sound on the media clips. I do not know and would appreciate some insight. Thanks.

This is an update to the resource since the first release, but it's not the final version.

Some images are linked to videos, which should open in the Media Tool, and selecting them there typically opens a browser to play the actual video. If that's not working for you, then something's wrong. Can you point to specific videos that aren't working?

Dean J. Ferguson

https://community.logos.com/discussion/comment/1039464#Comment_1039464

Sean, In response to your request, I went back into the first chapter of the commentary and rechecked the videos. This time I had music and voice on all of the video clips except for the "1st Century Jerusalem Flyover" (which may or may not have audio comments). I am not sure what has happened from one day until now, but I am pleased. I have not been further into the work to know if there were other problems. Thanks for the insight and clarification.

Sean Boisen

https://community.logos.com/discussion/comment/1039496#Comment_1039496

Right, there's no audio for the Jerusalem flyover. Glad things are working as expected.

DAL

https://community.logos.com/discussion/comment/1039507#Comment_1039507

Both geographical commentaries are super great 👍

DAL

Charlene

https://community.logos.com/discussion/comment/1039523#Comment_1039523

So, basically we can now take this off of our "order page"?

James McAdams

https://community.logos.com/discussion/comment/1039600#Comment_1039600

I'm just trying to watch some of the videos now and I can't get any of them to load using the iOS app - is this a limitation of the resource or a bug for which I should provide more details? I'd love to be able to see some of this stuff, but scarcely get the chance to use my laptop.

James McAdams

https://community.logos.com/discussion/comment/1039626#Comment_1039626

Can't get it to work in the web app either. Sad times.

Dean J. Ferguson

https://community.logos.com/discussion/comment/1039600#Comment_1039600

I plan to keep mine on order until I receive the final edition.

Sean Boisen

https://community.logos.com/discussion/comment/1039667#Comment_1039667

Thanks for reporting these issues: they've uncovered a few problems in the web and mobile apps that I've passed along to our developers.

These videos should play correctly in the desktop version for now.