HELP! I am missing a book
I purchased a book last week and had been reading it. Went back this morning to work on it some more and it is not in my library. I tried the web app and mobile app as well thinking that maybe it just had not been downloaded to my computer but it is missing there as well. I have told it to update resources but no luck there. The book is Norman Giesler's I Don't Have Enough Faith to be an Atheist.
Comments
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Is there a chance you inadvertently hid that resource? Check Hidden Resources under the Program Settings.
If not, I would recommend contacting Customer Service. They are open right now
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Aaron, go back to the original resource. Here is the link:
https://www.logos.com/product/2826/i-dont-have-enough-faith-to-be-an-atheist
You'll notice "add to cart" and grey, which means you own the book. Send that to Customer Service or Tech Support, not sure which. I've included an example.
Good luck,
Dean
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By any chance, are you searching for it using the author's name, which you spelled wrong in your post? (His name is Norman Geisler.)
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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Dean Poulos said:
Aaron, go back to the original resource.
It should also be in one's Order History (as an individual purchase).
Dave
===Windows 11 & Android 13
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It does show in my purchase history and won't let me buy it again so it seems Logos knows that I bought it.0
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No ;(0
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Folks - Let me tell you the craziest story. I have been looking for the resource. Restarted Logos twice and even looked on the app on the internet and on ios. Not there. I decided to finally give Logos a call. I was on hold and guess what all of a sudden popped up in my library?? I don't know what the problem was but told the nice folks at Logos that the program must have been afraid of them and started working right
Thanks for the suggestions. 0 -
Aaron Baldridge said:
the program must have been afraid of them and started working right
A familiar story with "you wouldn't believe it" problems!
Dave
===Windows 11 & Android 13
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