Bug: Program Scaling destroys Notes Tool

Setting program scaling to 70% destroys existing instances of the Notes tool and also causes and dragged panels (of notes tool) to be destroyed. The only way it works is to open a new instance directly in the location you need it, then never move it or change scaling. You can see in the screenshot that the breadcrumbs bar and more gets hidden. Also in the list, the cursor position isn't recognized accurately (this gets worse the closer to the top of the panel you are).

Find more posts tagged with

Comments

Reuben Helmuth

bump!

Philana R. Crouch

https://community.logos.com/discussion/comment/1043654#Comment_1043654

bump!

Reuben,

I'll take a look, remember we don't work on the weekends, so if you post on a Saturday or Sunday unless a dev happens to chime there won't be a response until Monday at the earliest. I just wanted you to know you were not being ignored since you had bumped the thread.

Fred Chapman

https://community.logos.com/discussion/comment/1043738#Comment_1043738

remember we don't work on the weekends, so if you post on a Saturday or Sunday unless a dev happens to chime there won't be a response until Monday at the earliest.

Can you provide a list of cell phone numbers we can call on the weekends to alert FL to bugs that are found. That would also be helpful when you're on vacation, sick leave, etc[;)]

Philana R. Crouch

https://community.logos.com/discussion/comment/1043747#Comment_1043747

remember we don't work on the weekends, so if you post on a Saturday or Sunday unless a dev happens to chime there won't be a response until Monday at the earliest.

Can you provide a list of cell phone numbers we can call on the weekends to alert FL to bugs that are found. That would also be helpful when you're on vacation, sick leave, etc

LOL

Reuben Helmuth

https://community.logos.com/discussion/comment/1043738#Comment_1043738

I just wanted you to know you were not being ignored since you had bumped the thread

Sorry, I hadn't realized that some of the ones I bumped hadn't been posted before the weekend. It was a matter of systematically bumping those that had no FL response, some of which had been posted by last Monday (e.g. thread, thread, thread & thread).

Philana R. Crouch

https://community.logos.com/discussion/comment/1043795#Comment_1043795

I just wanted you to know you were not being ignored since you had bumped the thread

Sorry, I hadn't realized that some of the ones I bumped hadn't been posted before the weekend. It was a matter of systematically bumping those that had no FL response, some of which had been posted by last Monday (e.g. thread, thread, thread & thread).

Sorry about the delay, I was actually also out sick on Thursday and Friday, so that is why things were not responded too. I'm still catching up after being out. Thank you for your patience.

Philana R. Crouch

Setting program scaling to 70% destroys existing instances of the Notes tool and also causes and dragged panels (of notes tool) to be destroyed. The only way it works is to open a new instance directly in the location you need it, then never move it or change scaling. You can see in the screenshot that the breadcrumbs bar and more gets hidden. Also in the list, the cursor position isn't recognized accurately (this gets worse the closer to the top of the panel you are).

Reuben,

I'm running 10.14.4 and I cannot reproduce this on macOS. Can you canfirm that this is still an issue, and if so can you do a screen recording so I can see exactly what you are doing?

Thanks,

Philana

Levi Durfey

Setting program scaling to 70%

Is 70% a typo? It only goes down to 80% on the macOS version of Logos.

Or are you on Windows? Does it go lower on Windows?

Dave Hooton

https://community.logos.com/discussion/comment/1044661#Comment_1044661

Is 70% a typo? It only goes down to 80% on the macOS version of Logos.

The Set Program Scaling to ... command will achieve 50% (Windows), but Program Settings will only allow 80%.

Reuben Helmuth

https://community.logos.com/discussion/comment/1044661#Comment_1044661

Is 70% a typo? It only goes down to 80% on the macOS version of Logos.
Or are you on Windows?

I'm on Mac. Using the command box, the available values under 100 are: 50, 65, 70, 75, 80, 85, 90 and 95.

Levi Durfey

https://community.logos.com/discussion/comment/1044748#Comment_1044748

I'm on Mac. Using the command box, the available values under 100 are: 50, 65, 70, 75, 80, 85, 90 and 95.

Ok, I see now. Nice to know that!

Sorry, but I can't replicate your issue either on macOS 10.14.4, Logos 8.4 beta 4.

Reuben Helmuth

https://community.logos.com/discussion/comment/1044656#Comment_1044656

Can you canfirm that this is still an issue, and if so can you do a screen recording so I can see exactly what you are doing?

Philana, this is still an issue with 8.4 RC1, though I haven't been able to update to 10.14.4. Here's a dropbox link of a screen recording. You'll notice in the screencast, that the smaller the vertical size the less problematic this issue is.

Philana R. Crouch

https://community.logos.com/discussion/comment/1045160#Comment_1045160

Reuben,

I still cannot reproduce this. I tried it on both my larger monitor and the retina display of my Mac.

Reuben Helmuth

https://community.logos.com/discussion/comment/1045193#Comment_1045193

Just wanted to report that as of 8.5 b1 this issue was resolved for me (no OS change).

Philana R. Crouch

https://community.logos.com/discussion/comment/1047328#Comment_1047328

Just wanted to report that as of 8.5 b1 this issue was resolved for me (no OS change).

I'm glad this is working for you now. We made some improvements to Note scaling and I think that is what fixed things.