Logos 8 - resources are not added when I restart the application.

I have Logos 8 installed on two PCs. Both have the most recent Windows 10 pro version. On one PC Logos 8 is fully up to date. On the other, I have tried closing/opening Logos 8 4x. I also tried rebooting and closing/opening another 2x. I still get the same message:

"Resources are ready to be added to your library. Updates will be added when the application is restarted."

Also, I am set to auto download both resources and updates.

Help - I am going overseas for a month leaving Monday 5/13/19.

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Comments

JT (alabama24)

For clarification:

Is this happening on BOTH installations?
Which specific version is on each?
Do you have "automatically download new resources" under preferences set to "yes"? Nevermind [:)]

Tony Tooley

https://community.logos.com/discussion/comment/1048428#Comment_1048428

JT - In my post I stated the problem is only happening on one PC. Both PCs have the same version of Logos 8

Logos Bible Software 8.4 SR-1
8.4.0.0047

Joe McCune (Faithlife)

Hi Tony,

I am sorry to hear that you are having difficulty with this.

Please do the following on the PC that is having the problem:

Right-click the Logos icon on the Desktop.
Click Open file location.
Open the Data folder.
Open the folder inside the Data folder. Its name will consist of random letters and numbers.
Open the ResourceManager folder. Select the downloaded folder and press the F2 key (or right-click it and click Rename).
Add the word “old” to the beginning of the word Downloaded.
Start Logos again.

Please post again if you need further help.

Kevin

https://community.logos.com/discussion/comment/1048431#Comment_1048431

Thanks, I was having the Same problem and this solution worked great!

Tony Tooley

https://community.logos.com/discussion/comment/1048441#Comment_1048441

Thanks guys - worked for me too. My Downloaded folder now only contains the oldXXXXX..XXXX foldername. I guess I was expecting Logos would create a new folder.

Ron Ferguson

https://community.logos.com/discussion/comment/1048452#Comment_1048452

Had the same problem, and this was the fix. Thank you for the help.

Jose

https://community.logos.com/discussion/comment/1048431#Comment_1048431

This is solution worked very well for me too. thanks

Larry Neat Matthews

https://community.logos.com/discussion/comment/1048431#Comment_1048431

Thank you;

I was having the same problem for a couple of weeks.

Just now followed your instructions and right now it appears to have solved the problem.

Kinda like an answered prayer!