Print/Export crashes Logos 8

Shane
Shane Member Posts: 2
edited November 2024 in English Forum

Good day.

I'm using the latest MacOS Mojave and the latest Logos 8.

Sometime ago, my Logos 8 crashes when I click on print/export. 

It crashes on any book..

I tried to uninstall and re-install. But it still gives me same problem.

4466.logos_crash.docx

Tagged:

Comments

  • Levi Durfey
    Levi Durfey Member Posts: 2,215 ✭✭✭

    Hi Shane, welcome to the forums. I am sorry that you're having troubles.

    In order for Faithlife techs to help, you are going to need to provide more detailed and Logos-specific logs. The link below in my signature will tell you how to do that. You'll end up with a zip file that you can attach to a post to this thread with using the paperclip icon.

    I noticed that you are running macOS 10.14.4. Are you aware that there is a 10.14.5 update? It's a long shot, I know, but you might upgrade to 10.14.5 and see what that does. Once in awhile, there is a Logos issue that a macOS update fixes.

  • Shane
    Shane Member Posts: 2

    Hi Levi.

    Thank you for your kind advice.

    Upgrading the MacOS to 10.14.5 solved the issue.

    I'm happy now. Have a good day!

  • Levi Durfey
    Levi Durfey Member Posts: 2,215 ✭✭✭

    Shane Kim said:

    Hi Levi.

    Thank you for your kind advice.

    Upgrading the MacOS to 10.14.5 solved the issue.

    I'm happy now. Have a good day!

    Awesome! Glad that worked for you.