Print/Export crashes Logos 8

Shane

Good day.

I'm using the latest MacOS Mojave and the latest Logos 8.

Sometime ago, my Logos 8 crashes when I click on print/export.

It crashes on any book..

I tried to uninstall and re-install. But it still gives me same problem.

4466.logos_crash.docx

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Levi Durfey

Hi Shane, welcome to the forums. I am sorry that you're having troubles.

In order for Faithlife techs to help, you are going to need to provide more detailed and Logos-specific logs. The link below in my signature will tell you how to do that. You'll end up with a zip file that you can attach to a post to this thread with using the paperclip icon.

I noticed that you are running macOS 10.14.4. Are you aware that there is a 10.14.5 update? It's a long shot, I know, but you might upgrade to 10.14.5 and see what that does. Once in awhile, there is a Logos issue that a macOS update fixes.

Shane

https://community.logos.com/discussion/comment/1050788#Comment_1050788

Hi Levi.

Thank you for your kind advice.

Upgrading the MacOS to 10.14.5 solved the issue.

I'm happy now. Have a good day!

Levi Durfey

https://community.logos.com/discussion/comment/1050849#Comment_1050849

Hi Levi.

Thank you for your kind advice.

Upgrading the MacOS to 10.14.5 solved the issue.

I'm happy now. Have a good day!

Awesome! Glad that worked for you.