New resource not downloading
I just purchased some books from the Memorial Day Sale, including this one:
It's not downloading though. It keeps downloading endlessly, and if I cancel the download, it keeps cancelling endlessly.
I'm attaching the logs. Any idea how to fix this anyone?3058.Logos.zip
Comments
-
Jan, I am sorry to hear that you have been having this problem.
Please do the following:
- Close Logos.
- Right-click the Logos icon on the Desktop.
- Click Open file location.
- Open the Data folder.
- Open the folder inside the Data folder, the name for this folder varies.
- Open the ResourceManager folder.
- Select the downloaded folder and press the F2 key (or right-click it and click "Rename”).
- Add the word “old” to the beginning of the word Downloaded.
- Start Logos. You should now see that the download completes successfully.
0 -
Thanks Joe! The download was able to complete now.
0 -
My DOWNLOAD button would not DOWNLOAD TDNT. I tried this solution and it worked. It took several minutes to find the DATA file but eventually I did.
Thanks
John H Pavelko
Crossroads Presbyterian Church
Walled Lake MI
0 -
Please do the following:
...
I have the same problem. Unfortunately, I can't follow your instructions, Joe (Mac OS 10.14.5; Logos 8.5)
0 -
Mac file storage system is different than windows. See this wiki link: https://wiki.logos.com/Installation_and_Indexing_Questions
0 -
Please do the following:
...
I have the same problem. Unfortunately, I can't follow your instructions, Joe (Mac OS 10.14.5; Logos 8.5)
Rename the Downloaded folder, which is in your /Library/Application Support/Logos4/Data/{random}/ResourceManager folder
Dave
===Windows 11 & Android 13
0 -
Rename the Downloaded folder, which is in your /Library/Application Support/Logos4/Data/{random}/ResourceManager folder
Make sure to observe the note in my link above:
Mac OS X note: to view the ~/Library folder see http://www.macworld.com/article/161156/2011/07/view_library_folder_in_lion.html
0 -
Thanks JT and Dave! I did find the hidden folder, renamed Downloaded to oldDownloaded, restarted Logos...
Logos downloaded the resources I 'bought' (free Book etc of the Month) today, BUT did NOT download the resources I bought yesterday (Lutheran Bronze). Still, I have to download each resource after opening by clicking on the blue [download now] button. (Note: download now is on yes, starting downloads automatically is on yes too.)
0 -
I have this problem right now. I tried the steps suggested, but it still just keeps having the download spiral going, but it is not downloading the resource
0 -
I tried all of these steps but it still does not download the resource.
0 -
Every once in a while, that happens to me, and it usually clears up once it goes through an indexing cycle. You can try typing "rebuild index" in the go box and see if a re-index process solves the problem.
0 -
I have this problem right now. I tried the steps suggested, but it still just keeps having the download spiral going, but it is not downloading the resource
Welcome to the forums!
Since this is the Logos 8 Desktop App forum, and Logos 8 is no longer supported, I suggest upgrading to Logos 9 (for free) if you haven't done so already, and then starting a new thread in the Logos 9 Dekstop App forum if you continue having difficulties.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
0 -
You are a beautiful human being!! A 2 year old forum answer fixed my issue! Thank you!!
0
