Greek Studies XL Library Expansion issue

Dear Logos Team,
I'm interested to buy Greek Studies XL, but there is a problem.
Every time when I add XL Library into my cart, I find it empty.
There is no problem with L package, while XL is unavailable to buy.
Could somebody try to fix this?
Thanks in advance!
p

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Comments

Levi Durfey

Hi Pawel,

Could you give a link to the exact web page you are referring to? I only see that there are S, M, and L Greek Library Expansions: https://www.logos.com/products/search?q=%22greek+studies+library+expansion%22

Levi Durfey

https://community.logos.com/discussion/comment/1051212#Comment_1051212

Ah, I found it here: https://www.logos.com/library-expansions and here: https://www.logos.com/product/128400/logos-7-greek-studies-library-expansion-xl

fr.paul

https://community.logos.com/discussion/comment/1051212#Comment_1051212

https://www.logos.com/library-expansions

Matthew

https://community.logos.com/discussion/comment/1051214#Comment_1051214

This is the message I see when I visit that page:

PetahChristian

https://community.logos.com/discussion/comment/1051214#Comment_1051214

Hi Pawel,

If you view the Greek Studies Library Expansion XL details, there is a "This collection is no longer available for sale because of rights restrictions." message (and no option to purchase it from that page).

What's happening with the empty cart is that the store can't put that item in your cart since it is no longer available for sale.

fr.paul

https://community.logos.com/discussion/comment/1051218#Comment_1051218

Hi PetachChristian,

Thank you for your quick response. Ok, I understood now what is going on.
Nevertheless, somebody should correct the offer (https://www.logos.com/library-expansions) and delete the possibility to choose the XL package... I guess. I wasn't aware that this collection is no longer available.

Blessings!

PetahChristian

https://community.logos.com/discussion/comment/1051220#Comment_1051220

somebody should correct the offer (https://www.logos.com/library-expansions) and delete the possibility to choose the XL package

I no longer see the Greek Studies XL package offered on that page.

If it is still showing up for you, would you please try reloading the web page in your browser, and see if that fixes the issue? Thanks!

fr.paul

https://community.logos.com/discussion/comment/1051223#Comment_1051223

Yeah, I know that. You have resolved, while I was writing my post, I think . The XL collection has disappeared... Thanks!

PetahChristian

https://community.logos.com/discussion/comment/1051224#Comment_1051224

It wasn’t me — I don’t work at FL.

Glad an employee could straighten out the issue so quickly. Sorry for the inconvenience in the first place.

DMB

https://community.logos.com/discussion/comment/1051227#Comment_1051227

It wasn’t me — I don’t work at FL.

Ah, Petah, fes up. You have mystical Logosian powers.

I wonder which volume(s) was the bad-boy?

I looked at the volumes, and I didn't recognize any of them. Then I checked 'New to you'. It reported none. Hmmm, I thought ... must be a mistake. Turns out, I got the XL's before I took my PC offline. Obviously, I'm getting too young.

Daniel Motley (Logos)

https://community.logos.com/discussion/comment/1051245#Comment_1051245

Hi all,

Sorry for the confusion: we took this offline several months ago because of rights issues with several of the resources that only affected the XL Greek Studies bundle. We have taken off the collection from the /libraryexpansions page and put up a callout letting anyone who stumbles across the page know the reason for no sales button being present.

However, I have a strange feeling a revised XL level will come back when the Logos 8 Library Expansions are released

Happy Saturday!

Daniel

Tom Reynolds

https://community.logos.com/discussion/comment/1051256#Comment_1051256

However, I have a strange feeling a revised XL level will come back when the Logos 8 Library Expansions are released

And look, there it is https://www.logos.com/product/177453/logos-8-greek-studies-library-expansion-xl