logos bible sofware dejo de funcionar

Welcome! [:)] Sorry you are having troubles. [:s]

Try opening to a blank layout. I believe on windows you press and hold the control key immediately upon startup. If that doesn't work, you will need to enable and post logs. See the "logs" link in my signature line.

https://community.logos.com/discussion/comment/1053700#Comment_1053700

no funcionó, voy a ver si logro hacer la habilitación de registros

https://community.logos.com/discussion/comment/1053703#Comment_1053703

me podrias mandar el link, por favor. gracias

https://community.logos.com/discussion/comment/1053705#Comment_1053705

Logos Log Files no logro encontrar esta carpeta para mandarla

https://community.logos.com/discussion/comment/1053708#Comment_1053708

See https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files

The log files were moved to a new location in the latest version (8.5)

https://community.logos.com/discussion/comment/1053721#Comment_1053721

8738.Logos.zip

https://community.logos.com/discussion/comment/1053734#Comment_1053734

I will need someone with more tech skills to assist. I do see that your version of Windows is outdated. I don't know if that is related or not.

https://community.logos.com/discussion/comment/1053739#Comment_1053739

Also, your log folder did not include a logos.log file, which indicates that logging was not enabled.

https://community.logos.com/discussion/comment/1053734#Comment_1053734

8738.Logos.zip

The problem is connected with the resource LLS:DICTEOLOGIA.

Delete the file(s) C:\Users\maldo\AppData\Local\Logos\Data\iz5p0tct.xif\ResourceManager\logos\LLS_DICTEOLOGIA*

Delete the file C:\Users\maldo\AppData\Local\Logos\Data\iz5p0tct.xif\ResourceManager\Resources\DICTEOLOGIA*

where DICTEOLOGIA* means any name that starts with DICTEOLOGIA

When you restart Logos, there should be no crash, and the resource should be downloaded.

https://community.logos.com/discussion/comment/1053864#Comment_1053864

Muchas gracias por contestar, al borrar los archivos anda todo bien por el momento, espero seguir todo asi .. [Y]

https://community.logos.com/discussion/comment/1054333#Comment_1054333

Good.

But your version of Windows 10 is 3 years old. It is not supported by Microsoft, and it is the minimum version supported by Logos. You can manually update at https://www.microsoft.com/en-au/software-download/windows10 (use the Update now button).

https://community.logos.com/discussion/comment/1054349#Comment_1054349

la verdad muy triste por no poder resolver el problema de manera efectiva. estoy actualizando manualmente como se me pidió, el error vuelve a los días, si se encontró una solución definitiva al inconveniente avisenmen por favor. gracias

https://community.logos.com/discussion/comment/1055192#Comment_1055192

Please upload more logs if you still have a problem.

https://community.logos.com/discussion/comment/1055214#Comment_1055214

7343.Logos (2).zip

https://community.logos.com/discussion/comment/1055214#Comment_1055214

tengo actualizado windows como lo pidieron en uno de los mensajes anteriores, pero el problema sigue apareciendo, que me recomiendan hacer? volver a la versión anterior de logos? acabo de subir el ultimo registro

3286.Logos (2).zip

https://community.logos.com/discussion/comment/1057137#Comment_1057137

si alguien puede aviseme como sigo ya que el problema continua, o indiqueme como hacer el reclamo de manera efectiva para asi encontrar una solucion

https://community.logos.com/discussion/comment/1057137#Comment_1057137

This error concerns LLS:1.0.3005 & LLS:1.0.502 (paste it into the Command Box to find its title). What were you doing with them? Can you work in Logos if you don't open them?

https://community.logos.com/discussion/comment/1058069#Comment_1058069

This error concerns LLS:1.0.3005 & LLS:1.0.502 (paste it into the Command Box to find its title). What were you doing with them? Can you work in Logos if you don't open them?

See my original post about opening to a blank layout.

https://community.logos.com/discussion/comment/1058069#Comment_1058069

C:\Users\maldo>\LLS: 1.0.502
El nombre de archivo, el nombre de directorio o la sintaxis de la etiqueta del volumen no son correctos.
C:\Users\maldo>LLS: 1.0.3005
"LLS:" no se reconoce como un comando interno o externo,
programa o archivo por lotes ejecutable.

eso es lo que me aparece al buscar el titulo de los errores que me mencionas, ¿como se solucionan, o me estas diciendo que es un problema de la computadora y no del programa?

NO ESTABA HACIENDO NADA EN LA COMPUTADORA CUANDO USABA LOGOS, asique nose porque salto el error.

https://community.logos.com/discussion/comment/1058076#Comment_1058076

me pasarias el link de tu posteo porque no logro encontrar, gracias

https://community.logos.com/discussion/comment/1058790#Comment_1058790

me pasarias el link de tu posteo porque no logro encontrar, gracias

THIS was my original reply to you.

I suggested that you try opening to a blank layout. I believe on windows you press and hold the control key immediately upon startup

https://community.logos.com/discussion/comment/1058789#Comment_1058789

eso es lo que me aparece al buscar el titulo de los errores que me mencionas, ¿como se solucionan, o me estas diciendo que es un problema de la computadora y no del programa?

LLS:1.0.3005 & LLS:1.0.502 are codes for certain books. Obviously those numbers & letters don't mean anything to you or to me. It may be that those books have become corrupted and by deleting them and redownloading a new copy of them the crash will stop. I don't seem to own those books. I assume they may be in Spanish.

NB.Mick

https://community.logos.com/discussion/comment/1058815#Comment_1058815

LLS:1.0.3005 & LLS:1.0.502 are codes for certain books.

While we still can: via https://classic.logos.com/resources/LLS_1.0.3005 we can see that this is TLA, a modern language Spanish bible translation, and via https://classic.logos.com/resources/LLS_1.0.502 we find it's the RVR, the 1960 revision of the Spanish Reina Valera bible.

If they are corrupt, it might help to hide both, then restart Logos, then unhide them (which will trigger a new download and subsequent reindex) and restart again.

Hope this helps.

EDIT: For Pablo Esteban, Google translates as

(TLA y RVR) Si están corruptos, puede ser útil ocultar ambos, luego reiniciar Logos, luego mostrarlos (lo que desencadenará una nueva descarga y la reindexación posterior) y reiniciar nuevamente.

Espero que esto ayude.

https://community.logos.com/discussion/comment/1058879#Comment_1058879

lo bueno dura poco dicen, volvio a presentar la misma falla de siempre. pero he notado que surge cuando vinculo por ejemplo la biblia con comentario de la biblia y al buscar otro comentario sale el error..

https://community.logos.com/discussion/comment/1068308#Comment_1068308

0363.Logos (3).zip

https://community.logos.com/discussion/comment/1068308#Comment_1068308

Pablo - I am sorry, but I don't understand your post, even with google translate.

Did you delete the two resources Mick suggested? The goal is to delete them and have them redownload and index.

https://community.logos.com/discussion/comment/1068314#Comment_1068314

los libros fueron eliminados y luego descargados nuevamente, anduvo un tiempo y volvio a presentar la falla.

https://community.logos.com/discussion/comment/1068328#Comment_1068328

hola, ya paso mas de un mes esperando una respuesta, EXISTE ALGUNA SOLUCION A MI PROBLEMA?

Abigail Leon

https://community.logos.com/discussion/comment/1073362#Comment_1073362

Estimado Pablo,

Me disculpo por cualquier frustración que esto le pueda estar causando. Antes de continuar con el diagnostico, por favor siga todos los pasos del siguiente articulo. Si aún después de seguir esos pasos Logos sigue sin funcionar, he creado un caso con numero #100063 para que se pueda comunicar con nuestros tecnicos en español para que le puedan asistir con esto al número +1 800-570-5400. Tenga en cuenta que para que ellos le puedan asistir necesitan que todo lo mencionado en el articulo este correcto.

https://support.logos.com/hc/es/articles/360008044592-Qu%C3%A9-hacer-si-Logos-deja-de-funcionar-Windows

Si tiene alguna otra pregunta nos puede contactar tambien a servicio@logos.com.

Que tenga un excelente día!